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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
867 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 867 reviews

May 03, 2023

John D’Errico was very helpful and knowledgeable about all questions I had. Great experience. More

by Alyssa.m.dauria
Recommend Dealer
Yes
Employees Worked With
John D’Errico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Alyssa.m.dauria, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

May 03, 2023

John derrrico was such a nice gentleman ! He was kind and extremely knowledgeable! I look forward to doing more business with him ! More

by Susan D'Errico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John derrico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Susan D'Errico, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2023

John Derrico is by far the best service advisor you could ask for. He is patient - kind - knowledgeable and keeps me informed of the status of my vehicle. More

by Susan D'Errico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John derico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Susan D'Errico, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to see you soon!

April 27, 2023

My experience was a wonderful, easy, experience. Adam Richer was a great person to deal with. Very professional, kind and considerate. Everyone was friendly and professional to deal with! I had a gr More

by Sherribfreezman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Richer, Sean Taffe
May 01, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sherribfreezman, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

April 26, 2023

John is the man! See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. More

by Philly386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Philly386, we are glad we could help! We hope to see you soon!

April 26, 2023

Excellent and Friendly service with great communication - John was soo helpful and trustworthy we will be back. More

by marino411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Marino411, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. If you're ever in need of more help, please let us know!

April 26, 2023

Took our car to John for service. As always he goes above and beyond and provided quick excellent service. We will always use John as he is an asset to us !! Well done. More

by marino411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D Errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Marino411, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

April 25, 2023

Terrific service, attention to details and timely completion of the SUV scheduled maintenance . Thank you. More

by Chtearte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Chtearte, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

April 24, 2023

Tim, Jonathan, and the entire service team at Hendrick Motors of Charlotte are all wonderful to work with! Taking a vehicle in for service can be a stressful experience for the customer, but they make it More

by abbylivi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth, Tim Calo
Apr 26, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Abbylivi, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 22, 2023

Wonderful experience with Fred Dagenhard! ! Very professional and helpful. He’s a 5 star!!! He helped me with all the technology and walked me through everything!! More

by Lindaisser2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Dagenhard
Apr 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lindaisser2, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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