Hendrick Motors of Charlotte - Mercedes-Benz

John is the man! See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. More

Took our car to John for service. As always he goes above and beyond and provided quick excellent service. We will always use John as he is an asset to us !! Well done. As always he goes above and beyond and provided quick excellent service. We will always use John as he is an asset to us !! Well done. More

Terrific service, attention to details and timely completion of the SUV scheduled maintenance . Thank you. completion of the SUV scheduled maintenance . Thank you. More

Tim, Jonathan, and the entire service team at Hendrick Motors of Charlotte are all wonderful to work with! Taking a vehicle in for service can be a stressful experience for the customer, but they make it Motors of Charlotte are all wonderful to work with! Taking a vehicle in for service can be a stressful experience for the customer, but they make it easy for me and take excellent care of my car; plus, it's super convenient to make an appointment online! I appreciate their attention to detail and the outstanding customer service they provide with every visit. More

Wonderful experience with Fred Dagenhard! ! Very professional and helpful. He’s a 5 star!!! He helped me with all the technology and walked me through everything!! ! Very professional and helpful. He’s a 5 star!!! He helped me with all the technology and walked me through everything!! More

Awesome service from my representative Chris B. Chris has been my service rep for 3 yrs now and I request him with every service visit. Chris has been my service rep for 3 yrs now and I request him with every service visit. More

Chris is the best. He kept me informed about the issues with my car during the inspection and did not try to charge an arm and a leg for the repair. I find him to be ho He kept me informed about the issues with my car during the inspection and did not try to charge an arm and a leg for the repair. I find him to be honest and worthy of assisting me with my auto service needs. 💯 More

Great service and communication. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. Kept me informed. Sent video. Timeframe accurate. “Free” RV wash.. Price quote accurate. More

Nothing but world class treatment the entire service visit Chris is very informative and a pleasure to work with. visit Chris is very informative and a pleasure to work with. More

Excellent service. the dealership was very clean; the service rep (John Derrico was helpful and kept me informed on the status of the service. the dealership was very clean; the service rep (John Derrico was helpful and kept me informed on the status of the service. More