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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
861 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 861 reviews

May 22, 2023

John D'Errico was my service advisor and was very nice to work with. I recommend him to anyone who needs a good service advisor. He is very knowledgeable and kept me informed of the status of the repair. More

by dlp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john D'Errico
May 23, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dlp38, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2023

Tristan from the service team was amazing! He looked over my tires in the service drive to make sure there was no nails and even corrected my tire air pressure readings. Thanks Hendrick team! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
May 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 09, 2023

Went in to get some scratches buffed out from my car, Tristan did an awesome job! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
May 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

May 06, 2023

John D'Errico was very knowledgeable and easy to work with. Will definitely be back to business with him again. More

by Julie McGarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D'Errico
May 09, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Julie Mcgarry, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2023

John D’Errico was very helpful and knowledgeable about all questions I had. Great experience. More

by Alyssa.m.dauria
Recommend Dealer
Yes
Employees Worked With
John D’Errico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Alyssa.m.dauria, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

May 03, 2023

John derrrico was such a nice gentleman ! He was kind and extremely knowledgeable! I look forward to doing more business with him ! More

by Susan D'Errico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John derrico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Susan D'Errico, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2023

John Derrico is by far the best service advisor you could ask for. He is patient - kind - knowledgeable and keeps me informed of the status of my vehicle. More

by Susan D'Errico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John derico
May 05, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Susan D'Errico, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to see you soon!

April 27, 2023

My experience was a wonderful, easy, experience. Adam Richer was a great person to deal with. Very professional, kind and considerate. Everyone was friendly and professional to deal with! I had a gr More

by Sherribfreezman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Richer, Sean Taffe
May 01, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sherribfreezman, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

April 26, 2023

John is the man! See him for all your service needs. Very professional, knowledgeable and helpful! We appreciate it so much. More

by Philly386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Philly386, we are glad we could help! We hope to see you soon!

April 26, 2023

Excellent and Friendly service with great communication - John was soo helpful and trustworthy we will be back. More

by marino411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Apr 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Marino411, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. If you're ever in need of more help, please let us know!

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