Hendrick Motors of Charlotte - Mercedes-Benz

Service (Jonathan) is the real deal. Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you g Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you get excellent service. I've had terrible luck with a certain other "accessible exotic" dealership in Charlotte. More

Great job. Love the video walk through of the inspection and diagnosis from Ben W. Love the video walk through of the inspection and diagnosis from Ben W. More

Ben W was fantastic for regular maintenance on my AMG. I haven’t needed anything else. I will certainly trust Hendrick Motors of Charlotte - Mercedes Benz with any future maintenance or anything else my v I haven’t needed anything else. I will certainly trust Hendrick Motors of Charlotte - Mercedes Benz with any future maintenance or anything else my vehicle needs, and would also recommend to anyone looking for service on a Mercedes. More

I recently went to Hendrick motors of Charlotte - Mercedes Benz and my experience was amazing. Received a good service and hospitality while waiting for my car. Highly recommend this place and Ben W Mercedes Benz and my experience was amazing. Received a good service and hospitality while waiting for my car. Highly recommend this place and Ben W for a better experience with getting your car serviced. More

I have been working with Ben W and have nothing but good things to say about him and his service! He always makes sure his customer leave happy and satisfied! Highly recommend! things to say about him and his service! He always makes sure his customer leave happy and satisfied! Highly recommend! More

Hendrick Motors of Charlotte is very thorough and easy to work with. They also have a nice waiting area with very good refreshments. My service tech Ben W also sent videos after the service explaining the co work with. They also have a nice waiting area with very good refreshments. My service tech Ben W also sent videos after the service explaining the condition of my car which is very helpful! More

One expects a higher standard of care when entering Mercedes and as a repeat customer, this company never fails. Especially with hiring amazing employees like Ben W, this man does great work on my car Mercedes and as a repeat customer, this company never fails. Especially with hiring amazing employees like Ben W, this man does great work on my car every time. More

The old adage "stay away from dealership's maintenance" was completely reversed in my mind while dealing with Ben W at Hendrick Motors of Charlotte! was completely reversed in my mind while dealing with Ben W at Hendrick Motors of Charlotte! More

Made an appointment for our Mercedes to be serviced. Everything and everyone was super nice. Great communication from the staff to us when our vehicle was done. Special compliments to Ben W for the vide Everything and everyone was super nice. Great communication from the staff to us when our vehicle was done. Special compliments to Ben W for the video explaining everything that was done to my car. Friendly service! Highly recommend. More

Excellent service and communication. The waiting area is very nice. I love how I was able to get coffee at the coffee bar, finish some work and get a glimpse of my car being serviced in The waiting area is very nice. I love how I was able to get coffee at the coffee bar, finish some work and get a glimpse of my car being serviced in the fantastic hands of Ben W. More