Hendrick Motors of Charlotte - Mercedes-Benz

Made an appointment for our Mercedes to be serviced. Everything and everyone was super nice. Great communication from the staff to us when our vehicle was done. Special compliments to Ben W for the vide Everything and everyone was super nice. Great communication from the staff to us when our vehicle was done. Special compliments to Ben W for the video explaining everything that was done to my car. Friendly service! Highly recommend. More

Excellent service and communication. The waiting area is very nice. I love how I was able to get coffee at the coffee bar, finish some work and get a glimpse of my car being serviced in The waiting area is very nice. I love how I was able to get coffee at the coffee bar, finish some work and get a glimpse of my car being serviced in the fantastic hands of Ben W. More

The old adage "stay away from dealership's maintenance" was completely reversed in my mind while dealing with Ben W at Hendrick Motors of Charlotte! was completely reversed in my mind while dealing with Ben W at Hendrick Motors of Charlotte! More

Ben W changed my oil and most recently he did a manufacturer's recall repair. I am satisfied with his services. manufacturer's recall repair. I am satisfied with his services. More

I live over an hour away and have had my vehicle serviced at a couple different Mercedes Benz dealers in North Carolina and this was by far the best one I’ve encountered. Ben W was communicative about the th at a couple different Mercedes Benz dealers in North Carolina and this was by far the best one I’ve encountered. Ben W was communicative about the things that were serviced on my vehicle in the seamless Karma video. I appreciate the excellent service that was provided before, during and after my service. If I could give 10 stars I would. More

I have been very pleased with my experiences at Hendrick Motors of Charlotte. The service is quick and effective and the waiting room is very nice. Also the window to see the back of the dealership is grea Motors of Charlotte. The service is quick and effective and the waiting room is very nice. Also the window to see the back of the dealership is great! I got to see Ben W take amazing care of my car. More

Chris was great to work with. I had problems with my brand new Mercedes and he worked diligently to fix the problem. I had problems with my brand new Mercedes and he worked diligently to fix the problem. More

Took my AMG in for an oil change and as always they were quick. My service tech Ben W did a systems check and discovered an issue with my water pump which I was able to schedule another time to get fixed. H quick. My service tech Ben W did a systems check and discovered an issue with my water pump which I was able to schedule another time to get fixed. He also let me know my tire tread was getting low in my Karma video. This dealership is always so professional and efficient. More

My experience at Mercedes Benz was great. Savannah K was amazing and answered any questions I had. Everyone I interacted with was very friendly to my parents and I. My parents were so surpris Savannah K was amazing and answered any questions I had. Everyone I interacted with was very friendly to my parents and I. My parents were so surprised our service tech Ben W sent us a detailed karma video it was like icing on the cake for them. I'll definitely recommend this dealership to anyone looking into having their car serviced! More

Had Ben W complete my 40k service on my GLE 350, service was done quickly and professionally and everything was done right the first time, great experience overall and I will be coming back in the future. was done quickly and professionally and everything was done right the first time, great experience overall and I will be coming back in the future. More