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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
867 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 867 reviews

June 22, 2023

The whole experience at Hendrick motors of charlotte was fantastic from start to finish. Devin helped me check in and was very helpful throughout the entire process! More

by Brain22
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Brain22, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2023

Nathaniel was such a pleasure to meet today. He showed me to my service advisor and I was in and out in an hour. Would reccomend. More

by Jack Bettet
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jack Bettet, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 22, 2023

Nathaniel was a great help to me today! I had some snacks and also excellent service was given! More

by James Chan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James Chan, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

June 21, 2023

Service (Jonathan) is the real deal. Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you g More

by RGW III
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Rgw Iii! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

June 15, 2023

I recently went to Hendrick motors of Charlotte - Mercedes Benz and my experience was amazing. Received a good service and hospitality while waiting for my car. Highly recommend this place and Ben W More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ben w
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bailey, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2023

I have been working with Ben W and have nothing but good things to say about him and his service! He always makes sure his customer leave happy and satisfied! Highly recommend! More

by Pearl V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben W
Jun 19, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pearl V, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2023

Hendrick Motors of Charlotte is very thorough and easy to work with. They also have a nice waiting area with very good refreshments. My service tech Ben W also sent videos after the service explaining the co More

by Outlaws22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben W
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Outlaws22, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

June 15, 2023

Great job. Love the video walk through of the inspection and diagnosis from Ben W. More

by Durham1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben W
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Durham1865, we really appreciate your feedback! We're looking forward to your next visit with us!

June 15, 2023

Ben W was fantastic for regular maintenance on my AMG. I haven’t needed anything else. I will certainly trust Hendrick Motors of Charlotte - Mercedes Benz with any future maintenance or anything else my v More

by SteeleMe95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ben w
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Steeleme95, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 15, 2023

One expects a higher standard of care when entering Mercedes and as a repeat customer, this company never fails. Especially with hiring amazing employees like Ben W, this man does great work on my car More

by TheLee's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ben w
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thelee'S, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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