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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
861 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 861 reviews

June 23, 2023

Had an awesome delivery experience. The management team made sure I was well taken care of Noel, Hayden, Chris, as well as Karen in finance and my salesperson Christian all the way to m More

by Cltsteph
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate, . ., Fred Dagenhard, Tyler Johnson
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cltsteph, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 23, 2023

Overall great service all around. I wasn’t sure if this was the type of vehicle I’m looking to purchase and I was planning on just stopping in for a quick look but as soon as I got th More

by Brett
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Brett, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

June 23, 2023

Everything I would expect from a Mercedes dealer. I appreciate the knowledge of the staff, particularly Nate Insko who assisted me with my inquiry about a particular model. Great dealership and staff More

by Pearce P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pearce P, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2023

Nathaniel Insko's exceptional customer service was absolutely outstanding. From the moment I stepped in, he greeted me warmly, listened attentively to my needs, and went above and beyond to find the p More

by Joshua Hern
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Joshua Hern, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2023

Nathaniel was a great help to me today! I had some snacks and also excellent service was given! More

by James Chan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James Chan, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

June 22, 2023

Nathaniel was such a pleasure to meet today. He showed me to my service advisor and I was in and out in an hour. Would reccomend. More

by Jack Bettet
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jack Bettet, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 22, 2023

The whole experience at Hendrick motors of charlotte was fantastic from start to finish. Devin helped me check in and was very helpful throughout the entire process! More

by Brain22
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Brain22, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2023

Service (Jonathan) is the real deal. Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you g More

by RGW III
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Jun 25, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Rgw Iii! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

June 15, 2023

One expects a higher standard of care when entering Mercedes and as a repeat customer, this company never fails. Especially with hiring amazing employees like Ben W, this man does great work on my car More

by TheLee's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ben w
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thelee'S, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

June 15, 2023

Great job. Love the video walk through of the inspection and diagnosis from Ben W. More

by Durham1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben W
Jun 16, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Durham1865, we really appreciate your feedback! We're looking forward to your next visit with us!

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