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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
867 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 867 reviews

July 10, 2023

Hendrix motors are the best! ! I've purchased my car from them 6yrs ago! I've always had my car serviced here and never had a problem! Jake is my service person and he's always h More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sadie, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

July 10, 2023

Always pleasant to work with. I recommend them highly. Dependable, efficient, thorough in every way. More

by growdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Growdm, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 10, 2023

Hendrick Motors offers exceptional customer service and a very high quality experience. I was recently helped by Nathaniel Insko and very highly recommended his service to others. The experience overall was More

by maya.mcmillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jul 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Maya.mcmillen, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

July 10, 2023

Great environment with really helpful workers. I felt comfortable during the entire shopping process. Made it very easy to find a car I was looking for. More

by colerexford15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko , Gantt Howell, Andy Danos, Efrem Lambert, Bryan boney, Fred Dagenhard, Regina Foltz, Chris Autry
Jul 12, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Colerexford15, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

June 26, 2023

I had a great experience at the dealership. I was especially impressed with a young man named Nate Insko and the great customer service he demonstrated. Overall I was very impressed by the deal More

by cooperjopling999
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cooperjopling999, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

Had an awesome delivery experience. The management team made sure I was well taken care of Noel, Hayden, Chris, as well as Karen in finance and my salesperson Christian all the way to m More

by Cltsteph
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate, . ., Fred Dagenhard, Tyler Johnson
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cltsteph, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 23, 2023

Overall great service all around. I wasn’t sure if this was the type of vehicle I’m looking to purchase and I was planning on just stopping in for a quick look but as soon as I got th More

by Brett
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Brett, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

June 23, 2023

Everything I would expect from a Mercedes dealer. I appreciate the knowledge of the staff, particularly Nate Insko who assisted me with my inquiry about a particular model. Great dealership and staff More

by Pearce P
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pearce P, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2023

Nathaniel Insko's exceptional customer service was absolutely outstanding. From the moment I stepped in, he greeted me warmly, listened attentively to my needs, and went above and beyond to find the p More

by Joshua Hern
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Insko
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Joshua Hern, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 23, 2023

Was an amazing experience at Hendrick Motors of Charlotte! Devin L helped us during the check in process! He was very helpful and answered our questions well! Definitely will be returning with any More

by PaulR
Recommend Dealer
Yes
Employees Worked With
Devin Ledbetter
Jun 28, 2023 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Paulr, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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