Hendrick Motors of Charlotte - Mercedes-Benz

I’ve been a loyal customer of this dealership since 2016 and I can honestly say that whatever concerns I have had the managers of this establishment has made sure I was satisfied when I left. Even if it too and I can honestly say that whatever concerns I have had the managers of this establishment has made sure I was satisfied when I left. Even if it took multiple times to handle my issues, they made sure I was happy with it. More

Buying my first Mercedes from Hendricks Motors of Charlotte-Mercedes-Benz was an amazing experience. Charlotte-Mercedes-Benz was an amazing experience. More

Quick efficient service. No pressure . Great loaner car. I was very happy with the experience No pressure . Great loaner car. I was very happy with the experience More

Having been working with Hendrick Motors of Charlotte for 12 years now. Excellent customer service. Johnathon Toth was extremely helpful, professional and quick to communicate. Highly recommended. 12 years now. Excellent customer service. Johnathon Toth was extremely helpful, professional and quick to communicate. Highly recommended. More

Great service, facility, and service advisor. In and out as promised. Patrick did a super job. In and out as promised. Patrick did a super job. More

Excellent customer service. I would highly recommend. Mitch and the rest of the staff were informative and knowledgeable . I would highly recommend. Mitch and the rest of the staff were informative and knowledgeable . More

Recently purchased a 2024 Mercedes GLS 450 from Hendrick Mercedes in Charlotte, NC. Our sales expert (Nabs) was absolutely amazing - I highly recommend asking for him! He was super thorough, super responsiv Mercedes in Charlotte, NC. Our sales expert (Nabs) was absolutely amazing - I highly recommend asking for him! He was super thorough, super responsive (even answering emails after hours) and never made me feel rushed. He had everything ready to go the day of purchase - so we weren't stuck at the dealership for hours - and even sat with me in the car for 30 minutes after purchase to make sure I was comfortable with all of the buttons/bells/whistles before I took off. I was not anticipating this process to be easy (as car buying usually is not) but will continue to use this dealership and this sales person 100% moving forward!!! More

Great communication, timely work, always done well. I would not go anywhere else for service I would not go anywhere else for service More

Most knowledgeable, professional and courteous staff we have ever encountered in a dealership. The services rendered were to our utmost satisfaction. have ever encountered in a dealership. The services rendered were to our utmost satisfaction. More

Carly Laudermilk is an excellent service advisor. She is courteous, prompt, knowledgeable and shows genuine concern for the customer; she listens and is very professional. Before I left the dealers She is courteous, prompt, knowledgeable and shows genuine concern for the customer; she listens and is very professional. Before I left the dealership she personally reviewed the presenting issue with me and the resolution of the issue. My car was ready when promised. More