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Hendrick Mini

Charlotte, NC

5.0
57 Reviews

7036 E Independence Blvd

Charlotte, NC

28227

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57 Reviews of Hendrick Mini

December 29, 2023

I had my 2013 serviced earlier this month and as always it was a wonderful experience. Michelle greeted me with a smile and Zack was knowledgeable about my car. I was given a loaner that I LOVED! My car n More

by rstewart92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Zack
Dec 31, 2023 -

Hendrick Mini responded

Hello Rstewart92, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 29, 2023

The service team at Hendrick MINI is top notch. My technician is Justin and he is the best. Justin is consistently rated as one of the top MINI technicians in the country; we are lucky to have him More

by amydvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
Dec 31, 2023 -

Hendrick Mini responded

Amydvm, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

December 29, 2023

I have been having my Mini serviced at Hendrick Mini for quite some time. Eric Snyder and his service team always do a great job. The videos they do of your vehicle is a game changer. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Dec 30, 2023 -

Hendrick Mini responded

Peggy, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2023

Awesome experience at Hendrick Mini. I brought my 2017 JCW Clubman in for service. Zac Newhouse was my service writer. He was very kind, knowledgeable and professional. I highly recommen More

by caseymcguire93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Newhouse
Dec 30, 2023 -

Hendrick Mini responded

Caseymcguire93, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! Thank you, and have a fantastic day!

December 28, 2023

Hendrick MINI service is great to deal with every time I visit them. I will not take my car anywhere else. Thanks Hendrick MINI More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 29, 2023 -

Hendrick Mini responded

John, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

December 28, 2023

This is a great facility to take your car for service. Casey McGuire was extremely helpful. 10/10 recommend More

by A.blessed.nonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Dec 30, 2023 -

Hendrick Mini responded

Hi A.blessed.nonna, thank you for taking the time to leave a review for us at Hendrick MINI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2023

Every time I'm in here, I leave smiling! The service dept. Is incredibly helpful and knowledgeable, in particular my service writer, Casey. I always know I'm getting the best possible deal a More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey , Zach , Trey
Dec 30, 2023 -

Hendrick Mini responded

Hi Grace, thank you so much for your positive comments about Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI

December 28, 2023

Great service at Hendrick Mini! Casey helped out and was spectacular and knowledgeable. I would recommend Hendrick Mini to anyone! More

by brittanymcguire092994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Dec 30, 2023 -

Hendrick Mini responded

Hi Brittanymcguire092994, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick MINI

December 28, 2023

I received a mailer for value service maintenance and decided to bring my 2016 MINI Countryman in for some much needed TLC. I’m glad I did, because while the car was there they found coolant leaking fr More

by Dan Strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Casey
Dec 29, 2023 -

Hendrick Mini responded

Jeff H, we are so pleased you enjoyed your visit to Hendrick MINI! We are always more than happy to assist you if anything else comes up. Take care!

Dec 30, 2023 -

Hendrick Mini responded

Hi Dan Strickland, thank you for taking the time to leave a review for us at Hendrick MINI. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

December 27, 2023

Service is always amazing and such a pleasure! Staff is very nice and always informative. More

by Shellykeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Dec 28, 2023 -

Hendrick Mini responded

Hi Shellykeefe, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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