Hendrick Mini

I absolutely love my JCW Hardtop! Sean, David, Cody (Sales & Finance), Bri and Eric (Service) have been great to work with. The biggest reason for my 5-Star review is the high lev Sean, David, Cody (Sales & Finance), Bri and Eric (Service) have been great to work with. The biggest reason for my 5-Star review is the high level of service I received AFTER the sale was already completed. After picking up the vehicle, we found some additional software needed to be activated. My salesman Sean stayed in communication with me, and had the service department reach out to me to schedule a time to return to the dealership. The software issue was resolved in under 2 hours and the car is now perfect. Sean even made a point to check-in on things while he was on vacation! My experience in Finance was also great and extremely transparent. Thank you Cody! I will definitely make the drive back to Charlotte to for my maintenance needs. While there are other MINI dealers in North Carolina, if you’re in the market for one, make the drive to Charlotte. They’ll take great care of you. More

I needed to come in for a new tire in April, which had a nail. Zac understood my need to get my car back quickly due to teaching a final semester class at the university. He had it completed in record time. nail. Zac understood my need to get my car back quickly due to teaching a final semester class at the university. He had it completed in record time. Today I came in and once again he was friendly and very helpful. I am happy Zac is working in service. I had stopped coming for service at Hendrick Mini due to the less than helpful advisors. Hurrah for Zac! More

Awesome dealership and people to work with, Sean my salesman was very professional and went above and beyond to make my car look amazing at delivery! Would buy another vehicle from them for sure!! salesman was very professional and went above and beyond to make my car look amazing at delivery! Would buy another vehicle from them for sure!! More

Bri Deason, Serv. Advisor, and the entire Hendrick Mini team provide the ultimate professional service. The waiting area is very comfortable and clean. Necessary serv Advisor, and the entire Hendrick Mini team provide the ultimate professional service. The waiting area is very comfortable and clean. Necessary services are performed and they get me back on the road asap! More

Amesome team at Hendrick MINI! From sales to service, I always have a great experience. From sales to service, I always have a great experience. More

The dealership is extremely helpful and easy going. They are completely open with costumers and will even let you go into their service department. They are extremely good about loaner vehicles if you must are completely open with costumers and will even let you go into their service department. They are extremely good about loaner vehicles if you must get a service. Guy Hunter, Our motor advisor is the nicest salesman we have ever had in our life. Everyone in this dealership truly loves the cars they are selling. Overall if you are purchasing a Mini or BMW, Hendrick Mini is the way to go. More

I've used this dealership for service on two occasions over the past six months. Both times, Dana Fredericksen has been my Service Manager. The first trip was necessary due to noises coming fr occasions over the past six months. Both times, Dana Fredericksen has been my Service Manager. The first trip was necessary due to noises coming from the ABS system whenever I would go over small speed humps. I learned that a reprogramming of the computer was necessary and it would take a couple of hours to complete. The reprogramming took care of the problem and it hasn't been an issue for the past 3,000 miles. Yesterday, the flexible service system indicated that my front brake pads needed to be replaced. The FSS also indicated that my rear brake pads had less than 500 miles before they would need to be replaced also. Both were done under the 3/36 Maintenance contract at no charge. I had delayed buying a Mini for several years because of the service horror stories I've read on some of the major auto enthusiast web sites. I finally took the plunge and I've found the service department at Hendrick to be outstanding. Dana is awsome! More