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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
4.9
1,270 Reviews
Call Dealership (855) 284-0945
View Awards

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,270 reviews

July 08, 2021

Great communication and very efficient. Very good and clean environment with ease at getting in and out in an timely manner. Excellent work overall. Highly recommend More

by Lilcapman@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Report | Print
Jul 13, 2021 -

Hendrick Lexus Kansas City responded

Lilcapman@yahoo.com, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2021

Great service and quality people to help you. Would do business again with them More

by tammyevans46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Jul 10, 2021 -

Hendrick Lexus Kansas City responded

Hi Tammyevans46, thank you so much for your positive comments about Hendrick Lexus Kansas City! We look forward to your next visit! Take care!

July 02, 2021

My RX350 recently had a water pump leakage and heated up last Monday. Mr. William Steinger helped me to get the car fixed to the tip top shape as well as giving me loaner car for two days. I was very impres More

by M_roayaee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Steinger
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Hi M_roayaee, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 01, 2021

Jen Tracy provides the best service I have ever experienced at a dealership! Makes the process easy and worry free. More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

June 30, 2021

Willie is always professional and prompt in the service department. A big part of the experience for sure. More

by AlecOtting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Hello Alecotting, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2021

Willie Steineger is always professional and respectful when he services our RX and SC More

by jennysteineger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Jennysteineger, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2021

Jen Tracy is always accommodating and helpful. Her attention to detail is appreciated and I know I can count on her to handle anything I send her way! More

by Ryan K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Ryan K., we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

June 29, 2021

I was helped by Jenny Tracy, she was friendly, professional and happy to answer all of my questions to the best of her knowledge. She helped made my experience fantastic! More

by T.J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Report | Print
Jun 30, 2021 -

Hendrick Lexus Kansas City responded

T.j., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. Thank you so much again for your feedback! We hope you have a great day!

June 26, 2021

Jenny is the best!! She is so friendly, accommodating, and always takes care of us! She finds ways to give us the best service and fit into our busy lives!! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Report | Print
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Heather, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2021

Always top notch service!! Brian Veal takes care of me! More

by johnsonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Johnsonca, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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