Hendrick Lexus Kansas City

Fast and friendly service. Alexia Dowell, who is amazing, sold us the car and the service department is great to work with. amazing, sold us the car and the service department is great to work with. More

Craig Rossman has been my service advisor for 26 years. I tell all my friends the main reason I drive a Lexus is the great service I receive! Craig's customer service is absolutely amazing. tell all my friends the main reason I drive a Lexus is the great service I receive! Craig's customer service is absolutely amazing. More

I had a pleasurable experience buying a new car with this dealership. Mike, Asma , and Dr. T helped me through the process. I will happily recommend this dealer to friends and will buy another car from the dealership. Mike, Asma , and Dr. T helped me through the process. I will happily recommend this dealer to friends and will buy another car from them at some future date. More

Brian Veal did an outstanding job in servicing my 2007 Lexus recently and I would recommend him to anybody who visits Hendrick Lexus for service. Lexus recently and I would recommend him to anybody who visits Hendrick Lexus for service. More

Mr. Karras~We would like to express our sincerest Mr. Karras~ We would like to express our sincerest appreciation for the outstanding sales service your staff have given us throughout our Lexus purc Mr. Karras~ We would like to express our sincerest appreciation for the outstanding sales service your staff have given us throughout our Lexus purchase yesterday! Jessica Smith, our Sales Professional is so very personable and easy going. Her smile is infectious! Shayla Bates, Finance Manager has such attention to detail, is a wizard with her recessed desk screen and can even operate it upside down! She, too has such personality! Guin Ragan, Delivery Specialist has delivery of a car to customers down to an art! And she too has a great personality! Their professional demeanor, attention to detail, and exceptional service is what made our purchase experience delightful. Dr. T is so very knowledeable in his field of the digital age! What a funny guy! We did not leave Lexus of Kansas City having any questions or wondering if we had done the right thing. We would also like to thank you for your visit with your sweet little daughter offering ice cream sandwiches not only to us, but the staff and other customers in the dealership. We will be back! Moe & Brenda Ryan More

Great experience, Adrian was awesome, very knowledgeable, pleasure to work with, amazing staff from start to finish. Will definitely recommend and come back for future business pleasure to work with, amazing staff from start to finish. Will definitely recommend and come back for future business More

Been going to Hendrick Lexus for many years and it’s never a disappointment. Craig surpassed my expectations. His follow through was exemplary from beginning to end. Surprised and elated with the tan never a disappointment. Craig surpassed my expectations. His follow through was exemplary from beginning to end. Surprised and elated with the tank of gas as well. More

Brian and the Hendrick Lexus staff have always been professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. More

Brian Veal is the best. Brian goes above and beyond is his professionalism and making sure you are happy and taken care of while you're at Hendricks. his professionalism and making sure you are happy and taken care of while you're at Hendricks. More

We just bought our 5th car from Hendrick Lexus & Superior Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, w Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, we never thought to buy a pre-owned car there until we were on the hunt for a car for a grandchild & were near Hendrick Lexus. The experience compared to any other purchase of a pre-owned vehicle was outstanding. When you drive your car off the lot, you know Hendrick Lexus will stand behind it. Even on a car not certified, Hendrick gave us a 3.000 mile or 3-month warranty, something no other dealer would offer. We did not need to use it, of course, because we had the assurance that they had truly checked the car over & were not sending our grandchild away with an unsafe, unmaintained piece of junk. The prices were great. We believe we would have probably paid more for the same thing elsewhere. They will work with you to give you what you need. More