Hendrick Lexus Kansas City

I have worked with Willie Steineger, Hendrick's Lexus service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior serv service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior service/parts at the best price. Willie and the Lexus repair team take good care of Obbie! More

Just bought a beautiful Lexus from Ibrahim Alasadeq and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and beyond, he even brought the car to my house before I bought it to ensure it fit in my garage The customer service was next level!!! I would highly recommend working with him if you are like me and appreciate someone who is easy to work with and efficient. Thanks Ibrahim! More

I had a very positive experience with Lexus service today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! More

Brian Veal has been my service manager at Lexus for a number of years. The service is consistently great which is why I will always drive a Lexus SUV number of years. The service is consistently great which is why I will always drive a Lexus SUV More

Craig Rossman is the best - always friendly and professional. I really value the level of service he provides each time I bring my car in for service. professional. I really value the level of service he provides each time I bring my car in for service. More

Ramon Conway remembers me every time I'm in and always ensures I understand what is being done and that I'm completely taken care of! ensures I understand what is being done and that I'm completely taken care of! More

I have owned several Lexus vehicles, my first experience when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referr when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referred all my friends to see him. I have serviced my 1995 SC400, 2010 LS430 and both my RX350's with him. More

I appreciate the professional manner that Craig Rossman displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thank displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thanks, Craig. More

Craig Rossman Wes responsive and great in providing service to me today (with my 350ES 2018 Lexus. He walked through the need to replace my wipers easily and well service to me today (with my 350ES 2018 Lexus. He walked through the need to replace my wipers easily and well More

Their work is always done with excellence. Brian Veal is efficient, courteous and extremely accommodating. It's always a pleasure doing business with him and the Hendrick Team. efficient, courteous and extremely accommodating. It's always a pleasure doing business with him and the Hendrick Team. More