Hendrick Lexus Kansas City

I had to have a key fob replaced because I lost one. Brian Veal advised me about when to order a new one and what to bring to have a seamless programming of the new one. Thanks Brian for your help and p Brian Veal advised me about when to order a new one and what to bring to have a seamless programming of the new one. Thanks Brian for your help and professionalism. More

Craig Rossman made our emergency service his #1 priority! A good star service many thanks!!!! A good star service many thanks!!!! More

Best customer service in the world of commerce!This Best customer service in the world of commerce! This dealership and all the service staff make the experience easy, quick and painless....(except the Best customer service in the world of commerce! This dealership and all the service staff make the experience easy, quick and painless....(except the price tag!). More

Had a small emergency and was lucky to get same day appt. Arrived an hour early and they got me in right away. I was out before my scheduled time! So appreciative!! Arrived an hour early and they got me in right away. I was out before my scheduled time! So appreciative!! More

Went to get service and Willie and Chris helped me out tremendously the service is always great will go back and recommend them to others tremendously the service is always great will go back and recommend them to others More

Recently purchased a used Lexus Nick Hernandez helped me very pleasant to work with explained everything in detail helped me with options on a vehicle that I didn’t know about he went above and beyond the c very pleasant to work with explained everything in detail helped me with options on a vehicle that I didn’t know about he went above and beyond the company is fortunate to have him as an employee More

Great customer service. Made us feel very welcome. Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed More

The service department at Hendricks Lexus is top notch. Jen Tracy was so easy to work with and very thorough on taking care of my car. I had all my questions answered and a spotless car to pick up. Great j Jen Tracy was so easy to work with and very thorough on taking care of my car. I had all my questions answered and a spotless car to pick up. Great job! More

Main reason I take my car there? Jenny Tracy! Jenny is very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car to her and her service people. More

I have worked with Willie Steineger, Hendrick's Lexus service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior serv service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior service/parts at the best price. Willie and the Lexus repair team take good care of Obbie! More