Hendrick Lexus Kansas City
Merriam, KS
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Ramon was awesome . He helped with any questions i had and was able to explain things to me in details. 5 stars from me and I will be back . He helped with any questions i had and was able to explain things to me in details. 5 stars from me and I will be back . More
Craig Rossman did a great job with my service on 4/11/2022. He found that one part I needed was covered under my extended warranty, which saved me some money. 4/11/2022. He found that one part I needed was covered under my extended warranty, which saved me some money. More
Brian Veal always provides top notch service to me and my family. He has contacted me more than once on his day off to check on us. He is a big reason we remain Lexus owners. We have great confidence in B family. He has contacted me more than once on his day off to check on us. He is a big reason we remain Lexus owners. We have great confidence in Brian to navigate repairs on our behalf. More
Craig Rossman is our outstanding Service Technician. He always goes above and beyond to answer every question I may have and shows me how to work all gadgets in our 2021 Lexus 350 SUV. Great customer s He always goes above and beyond to answer every question I may have and shows me how to work all gadgets in our 2021 Lexus 350 SUV. Great customer service, these days, seem to be a lost art, but Hendrick Lexus exceeds the standard. Sales, service, and tech staff all fabulous! Bravo Craig and the Dealership as a whole!! More
Service today made it easy, and fast working with Craig Rossman , my service advisor. Timing of appointment, etc were quickly taken care of! Best Advisor and service dept I have been too. They to care a Rossman , my service advisor. Timing of appointment, etc were quickly taken care of! Best Advisor and service dept I have been too. They to care about their customers!! More
The service department is great. They always can make an appointment at a convenient time and the work is completed same day. They always can make an appointment at a convenient time and the work is completed same day. More













