Hendrick Lexus Kansas City

Brian and the Hendrick Lexus staff have always been professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. More

Brian Veal is the best. Brian goes above and beyond is his professionalism and making sure you are happy and taken care of while you're at Hendricks. his professionalism and making sure you are happy and taken care of while you're at Hendricks. More

We just bought our 5th car from Hendrick Lexus & Superior Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, w Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, we never thought to buy a pre-owned car there until we were on the hunt for a car for a grandchild & were near Hendrick Lexus. The experience compared to any other purchase of a pre-owned vehicle was outstanding. When you drive your car off the lot, you know Hendrick Lexus will stand behind it. Even on a car not certified, Hendrick gave us a 3.000 mile or 3-month warranty, something no other dealer would offer. We did not need to use it, of course, because we had the assurance that they had truly checked the car over & were not sending our grandchild away with an unsafe, unmaintained piece of junk. The prices were great. We believe we would have probably paid more for the same thing elsewhere. They will work with you to give you what you need. More

Hendrick Lexus was the best car buying experience. Kevin Lester treated me with respect and is exactly how a car salesperson should act. Hendrick Lexus of KC is the perfect place to buy a car. I will alwa Lester treated me with respect and is exactly how a car salesperson should act. Hendrick Lexus of KC is the perfect place to buy a car. I will always start my car buying experience from this dealership. More

I had to bring my RX 350 in for service and had an exceptional experience. Brian Veal was my service advisor and he was so friendly and helpful. He communicated with me every step of the way by text a exceptional experience. Brian Veal was my service advisor and he was so friendly and helpful. He communicated with me every step of the way by text as well as phone. The text option was incredibly helpful for quick communication as I'm not always available by phone. Todd Wayman was my technician and I thought the video he sent following his inspection was very helpful and easy to understand, showing all needed repairs and why. The valet service is great! They pickup and deliver, it couldn't have been easier. Overall my service experience was terrific! I absolutely will continue to have Brian and Todd take care of all my service needs. Top notch! More

Total trust and support for Brian Veal and his team at Hendrick Lexus. Always prompt and professional service and at reasonable prices to assure total satisfaction. Hendrick Lexus. Always prompt and professional service and at reasonable prices to assure total satisfaction. More

We are on our 3rd Lexus. Although we've had a couple of different Service Consultants, Brian by far is the best! We can always count on him to provide exceptional communication, service & he goes above & different Service Consultants, Brian by far is the best! We can always count on him to provide exceptional communication, service & he goes above & beyond to make sure his customers are satisfied. More

Brian always takes great care of me and my family---top notch service! I can always count on Brian to get me in out on a timely basis as well. notch service! I can always count on Brian to get me in out on a timely basis as well. More

This dealership and their customer service is exceptional. They have always taken care of us from sales (Alexai Dowell) and service (Brian Veal). It’s always a “feel good” process whenever we are exceptional. They have always taken care of us from sales (Alexai Dowell) and service (Brian Veal). It’s always a “feel good” process whenever we are there More

Brian is always a pleasure to work with . Efficient, polite , friendly, responsive. Everything you want in a service advisor. He is very quick to answer any questions via email or text . polite , friendly, responsive. Everything you want in a service advisor. He is very quick to answer any questions via email or text . More