Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
4.9
1,316 Reviews
Call Dealership (855) 284-0945
View Awards

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 1,316 reviews

December 14, 2021

Craig Rossman was my service agent. He welcomed me immediately and walked through a detailed breakdown of the service and any related charges. Service was completed promptly and my vehicle was returne More

by mikecast66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Print
Dec 16, 2021 -

Hendrick Lexus Kansas City responded

Mikecast66, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 10, 2021

My recent service experience was excellent. The car was ready when promised, loaner vehicle was clean. The service representative was helpful and informative. Overall a good experience. More

by johndkci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Print
Dec 13, 2021 -

Hendrick Lexus Kansas City responded

Johndkci, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City! Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2021

Had service done working with w/ Craig Rossman at Hendrix Lexus and he was friendly & professional. Excellent service!! More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Print
Dec 06, 2021 -

Hendrick Lexus Kansas City responded

Kurt, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

December 01, 2021

Craig Rossman, in service, listened carefully and accomplished every task perfectly. None better than the Merriam service department. More

by Daniely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Print
Dec 03, 2021 -

Hendrick Lexus Kansas City responded

Daniely, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City! Thank you, and have a fantastic day!

December 01, 2021

Brian Veal is the BEST at taking care of my car and making sure that my family is riding safe! More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Print
Dec 01, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2021

Always great to work with Brian Veal. Would not want anyone else to be my service advisor at Hendrick's Lexus. More

by DALEWMRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Print
Dec 01, 2021 -

Hendrick Lexus Kansas City responded

Dalewmrr, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

November 29, 2021

The service advisor Brian was excellent. Well worth the drive from Wichita, KS. Kansas City Lexus is by far my favorite Lexus dealership. More

by zeezumba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Zeezumba, thanks for your praise and kind comments about our team. We hope to see you soon!

November 25, 2021

Willie was great to work with. Made the process simple to get my vehicle services. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Steineger
Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Missy, we are so happy to read such a great review about Hendrick Lexus Kansas City! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 25, 2021

Willie Steineger did great job. Fast, friendly service. Very easy process. Appreciate the help with everything. More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Al, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City!

November 24, 2021

Just a great place to do business. Always timely and nice. Great service. Just Great peplle. More

by mlindmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Mlindmark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

1
...
89
90
91
...
132