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Hendrick Lexus Kansas City
Merriam, KS
1,341 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,341 reviews
February 02, 2022
Outstanding service and great follow up! Service adviser was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! More
by cweld
Employees Worked With
Graig Rossman
January 30, 2022
Alexai went above and beyond to help me with getting a Johnson County Release Form signed and notarized. I’m so grateful to him! Thank You Alexai Dowel!! Johnson County Release Form signed and notarized. I’m so grateful to him! Thank You Alexai Dowel!! More
by SLF
Employees Worked With
Alexai Dowell
January 19, 2022
I purchased my 3rd vehicle from Lexus in Merriam and I'm thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus! thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus!! More
by reese171250
Employees Worked With
Noor, Chetan “Cheeto” Sampat
January 17, 2022
We want to leave a review for Jen Tracy. We have worked with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she is by far the best. She always knows exactly what we need and we feel like she represents us at the dealership. If you are thinking of buying a car from Hendricks Lexus, do it, and then request Jen Tracy for your Service Manager. More
by judy.manka
Employees Worked With
Jen Tracy
January 05, 2022
Services department/Brian Veal/consultant is doing a very good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! More
by cbbrown3
Employees Worked With
Brian Veal
January 05, 2022
I always get a very detailed inspection of my car when I bring it in for service. Brian Veal does a great job of explaining any options I may have for repair to keep it in good and safe condition. bring it in for service. Brian Veal does a great job of explaining any options I may have for repair to keep it in good and safe condition. More
by mclauryst
Employees Worked With
Brian Veal
January 04, 2022
Had a 50 thousand mile checkWas in at the correct time Had a 50 thousand mile check Was in at the correct time and was finished the time they would be done and even had a car wash. Very pleasant and answ Had a 50 thousand mile check Was in at the correct time and was finished the time they would be done and even had a car wash. Very pleasant and answered my questions. More
by Wudy
Employees Worked With
Craig
