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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,202 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,202 reviews

June 26, 2021

Jenny is the best!! She is so friendly, accommodating, and always takes care of us! She finds ways to give us the best service and fit into our busy lives!! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Heather, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2021

Always top notch service!! Brian Veal takes care of me! More

by johnsonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Johnsonca, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 25, 2021

Brian did an excellent job of coordinating my service requirements. Service like this is making it hard to buy another Cadillac vs Lexus. Thank you very much! More

by bmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 25, 2021 -

bmcdaniel responded

Verified

June 23, 2021

Great people and great service! Craig was very friendly and took very good care of my needs More

by lduncan2244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Lduncan2244, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 22, 2021

Fast and friendly service. Alexia Dowell, who is amazing, sold us the car and the service department is great to work with. More

by sean
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jun 23, 2021 -

Hendrick Lexus Kansas City responded

Sean, thank you for sharing your positive experience! We hope you have a great day!

June 22, 2021

Craig Rossman has been my service advisor for 26 years. I tell all my friends the main reason I drive a Lexus is the great service I receive! Craig's customer service is absolutely amazing. More

by Judy Swisher
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jun 23, 2021 -

Hendrick Lexus Kansas City responded

Judy Swisher, thank you so much for your high rating! We can't wait to see you again, have a great day.

June 21, 2021

I had a pleasurable experience buying a new car with this dealership. Mike, Asma , and Dr. T helped me through the process. I will happily recommend this dealer to friends and will buy another car from the More

by Sam
Recommend Dealer
Yes
Employees Worked With
Mike, Asma, Dr. T, Chetan “Cheeto” Sampat
Jun 23, 2021 -

Hendrick Lexus Kansas City responded

Sam, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

June 21, 2021

Brian Veal did an outstanding job in servicing my 2007 Lexus recently and I would recommend him to anybody who visits Hendrick Lexus for service. More

by jmaccent
Recommend Dealer
Yes
Employees Worked With
Donovan who repaired my vehicle steering system.
Jun 23, 2021 -

Hendrick Lexus Kansas City responded

Hi Jmaccent! We're so happy we were able to help you out! Jmaccent, thanks for taking the time to leave a review.

June 19, 2021

Mr. Karras~We would like to express our sincerest Mr. Karras~ We would like to express our sincerest appreciation for the outstanding sales service your staff have given us throughout our Lexus purc More

by dubs4215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Smith
Jun 19, 2021 -

dubs4215 responded

Spell check changed Finance Manager to Fiance. Sorry!

June 04, 2021

Great experience, Adrian was awesome, very knowledgeable, pleasure to work with, amazing staff from start to finish. Will definitely recommend and come back for future business More

by Mitchcoan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Anthony, Dr T.
Jun 07, 2021 -

Hendrick Lexus Kansas City responded

Mitchcoan, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

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