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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,258 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,258 reviews

September 11, 2021

willie steineger is as always great to work with. he gets my cars in for service whenever we have a need and always is very accomodating to our timeframes.visiting hendrick lexus is always a great experience More

by M&M Lexus Lovers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
willie steinegar, tom trillin
Sep 15, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 09, 2021

Willie and his team did a great job in explaining what needed to happen along with timing and pricing. Waiting area was clean and quiet More

by P53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 11, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

September 08, 2021

Willie Steineger always provide excellent customer service and never disappoints. I have been a long time customer of his and Hendrick Lexus never disappoints always great service! More

by Great Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 10, 2021 -

Hendrick Lexus Kansas City responded

Great Experience, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 08, 2021

Hendrick Lexus takes great care of me and my vehicles. Brian Veal is my primary guy in Service, but from the moment you call or walk in, they all jump up to help you out. More

by rgoetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 10, 2021 -

Hendrick Lexus Kansas City responded

Rgoetz, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We do hope we can be of assistance in the future. Take care!

September 08, 2021

Working with Willie Steineger at Hendrick Lexus is always a great experience. I really appreciate the high level of service and the great care he always gives me! More

by KLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Kld, we are so happy to read such a great review about Hendrick Lexus Kansas City! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City.

September 07, 2021

Had a great experience working with Nate and Brandon from the sales department buying my first 460 Lexus this past Saturday. They were patient and thoughtful! I would do business with them again! - DM More

by dmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate and Brandon, Chetan “Cheeto” Sampat
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Dmiller, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2021

Customer Service was fantastic!! I am a new Lexus owner and didn't know what to expect. Brail Veal was just the best and very helpful!! Wish I had bought my Lexus from Hendrick... I will certainly buy my n More

by barkerdebi
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Barkerdebi, thank you for your kind words and this wonderful review! We hope to see you soon!

September 03, 2021

I bought a new RX 450H from Alexai the experience could not be better I got a reasonable price for my trade in and I love the vehicle Alexai is a great salesman and very good at explaining and listening More

by Art C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexai 5 stars
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Hello Art C, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 02, 2021

seamless from start to finish. I received a call, text and email detailing the findings from my maintenance visit, and was able to text the work I wanted done. More

by Luv2Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Sep 04, 2021 -

Hendrick Lexus Kansas City responded

Luv2lexus, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. We're looking forward to your next visit with us!

September 01, 2021

I had to have a key fob replaced because I lost one. Brian Veal advised me about when to order a new one and what to bring to have a seamless programming of the new one. Thanks Brian for your help and p More

by Lylefly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 04, 2021 -

Hendrick Lexus Kansas City responded

Lylefly, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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