Hendrick Lexus Kansas City

I brought my car in and was greeted by Ramon and he helped me through the whole appointment from when I dropped it off till when I picked it up and he explained to me what was going on with it and I ap helped me through the whole appointment from when I dropped it off till when I picked it up and he explained to me what was going on with it and I appreciated it. Great customer service and will be back. More

Brian Veal did a great job helping my family and I with my Toyota oil and tire change my Toyota oil and tire change More

Brian Veal always provides the most fantastic service! He always puts snacks in my kids car seats. They love coming in to see him too! He always puts snacks in my kids car seats. They love coming in to see him too! More

Thank you to Ramon on the amazing service he had provided to me. Will definitely be back. to me. Will definitely be back. More

Ramon was awesome . He helped with any questions i had and was able to explain things to me in details. 5 stars from me and I will be back . He helped with any questions i had and was able to explain things to me in details. 5 stars from me and I will be back . More

Craig Rossman did a great job with my service on 4/11/2022. He found that one part I needed was covered under my extended warranty, which saved me some money. 4/11/2022. He found that one part I needed was covered under my extended warranty, which saved me some money. More

Craig Rossman took good care of my vehicle and answered all of my questions. I was satisfied with the repairs made. all of my questions. I was satisfied with the repairs made. More

Willie, Thank you for the great service and to the technician that serviced my GX. Many Thanks. technician that serviced my GX. Many Thanks. More

Brian Veal always provides top notch service to me and my family. He has contacted me more than once on his day off to check on us. He is a big reason we remain Lexus owners. We have great confidence in B family. He has contacted me more than once on his day off to check on us. He is a big reason we remain Lexus owners. We have great confidence in Brian to navigate repairs on our behalf. More

Craig Rossman is our outstanding Service Technician. He always goes above and beyond to answer every question I may have and shows me how to work all gadgets in our 2021 Lexus 350 SUV. Great customer s He always goes above and beyond to answer every question I may have and shows me how to work all gadgets in our 2021 Lexus 350 SUV. Great customer service, these days, seem to be a lost art, but Hendrick Lexus exceeds the standard. Sales, service, and tech staff all fabulous! Bravo Craig and the Dealership as a whole!! More