
Hendrick Lexus Kansas City
Merriam, KS
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Just a wonderfull service experience The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advis The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advisors and most important, work done right the first time. More
Customer Service is out of this world. I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in, you will love her. Customer service is her middle name. You will not be disappointed at this dealership. More
Got the job Done I went into dealership to buy specific car and it was located and a deal was struck. It was made pretty painless. It’s has been an overall very good I went into dealership to buy specific car and it was located and a deal was struck. It was made pretty painless. It’s has been an overall very good experience. More
Making a Service Call a Painless experience. I have to come from Lawrence for repairs and so it is very important that the work is completed expeditiously and thoroughly. This proved to be the c I have to come from Lawrence for repairs and so it is very important that the work is completed expeditiously and thoroughly. This proved to be the case, There is also a comfortable area where drinks and snacks are available at no extra cost. More
Always Great Service After a long and messy winter, I needed my car detailed. I took it to the dealer's service dept. which made it easy as I got a loaner car. They did After a long and messy winter, I needed my car detailed. I took it to the dealer's service dept. which made it easy as I got a loaner car. They did a great job as they do on any service. More
Great service Brian was very easy to work with. The work was done in a timely manner. There is a small issue with drivers door but have spoken with Brian and will b Brian was very easy to work with. The work was done in a timely manner. There is a small issue with drivers door but have spoken with Brian and will be bringing it by next week. More
Great experience Just purchased a new car and everything went great- from picking out to picking up. Highly recommend Dan Cundiff and Doc. They were very helpful and k Just purchased a new car and everything went great- from picking out to picking up. Highly recommend Dan Cundiff and Doc. They were very helpful and knowledgeable. Kyle was a little too “salesman-y” but didn’t have too much interaction with him. More
Normal preventative maintenance event Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes the whole process very easy, More
Great Service! I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit. I highly recommend! More
Very Patient with me The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. More