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Hendrick Lexus Kansas City
Merriam, KS
1,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,134 reviews
November 18, 2020
A very professional and great staff. The staff is very knowledgeable about the Lexus brand. Thank you for servicing my mother-in-law's vehicle. knowledgeable about the Lexus brand. Thank you for servicing my mother-in-law's vehicle. More
by greg.dexter.hunt
Employees Worked With
Chetan “Cheeto” Sampat
November 16, 2020
Cheato, Bayleigh, and Adam all personified the qualities that I've always experienced at Hendrick Lexus, friendly, knowledgeable, and professional service. All did their best to personalize their efforts to that I've always experienced at Hendrick Lexus, friendly, knowledgeable, and professional service. All did their best to personalize their efforts towards my intentions. More
by jstewart105
Employees Worked With
Bayleigh (sales), Adam (service), Chetan “Cheeto” Sampat
November 11, 2020
I love Lexus. My 3rd one. Great car, runs like a charm. Only negative is I've driven just over 3k or so in 13mo , and my tires and brakes failed inspection at my last service. My fault for not asking if th Only negative is I've driven just over 3k or so in 13mo , and my tires and brakes failed inspection at my last service. My fault for not asking if they had been changed before I purchased it. Had no idea they were the original parts. Got a little time left on each one though. More
by satin89
Employees Worked With
Adam
November 09, 2020
Becky was amazing! I appreciate that she took the time to listen and provide me information on my warranty. It was so easy to schedule and reschedule online. to listen and provide me information on my warranty. It was so easy to schedule and reschedule online. More
by Nikialexander
Employees Worked With
Becky from Service
November 07, 2020
Alexai Dowell has provided us with excellent service in our dealings with Hendrick Lexus. We have purchased two Lexus autos in the last year at Hendrick Lexus primarily due to the service and help that Al our dealings with Hendrick Lexus. We have purchased two Lexus autos in the last year at Hendrick Lexus primarily due to the service and help that Alexai has given us. He has always been available and able to properly address our concerns. More
by Ann and John
Employees Worked With
Alexai Dowell
October 23, 2020
I had an issue with my sun roof not operating properly. My service advisor ( the one I couldn’t do without) Becky Voyles, handled everything efficiently with great care for my car and me. Best advisor I ha My service advisor ( the one I couldn’t do without) Becky Voyles, handled everything efficiently with great care for my car and me. Best advisor I have ever worked with. Great car,Lexus RX 350, great advisor and a quality dealership.(Hendrick Lexus.) More
by Pat
Employees Worked With
Becky Voyles , Chetan “Cheeto” Sampat
October 16, 2020
My thanks to Brad Sheldon for taking care of my car during my service visit. He was very professional and courteous. My wife and I are very happy! during my service visit. He was very professional and courteous. My wife and I are very happy! More
by mrchristopher
Employees Worked With
Brad Sheldon
October 15, 2020
Very attentive, quick and did all that was asked. I am writing more here because it won't let me submit until I have typed at least twenty five words which is pretty stupid if you stop to really think abo writing more here because it won't let me submit until I have typed at least twenty five words which is pretty stupid if you stop to really think about it. More
by bnielsen
Employees Worked With
Nick Hernandez
