Hendrick Lexus Kansas City

Willie always takes care of my Service Needs. He kept me informed all during the Appointment of what was going on..They even have a video that they show with the mechanic walking around the car u He kept me informed all during the Appointment of what was going on..They even have a video that they show with the mechanic walking around the car underneath to show you how your vehicle is functioning or what needs to be worked on..Top Notch. Best Sales and Service People I have ever dealt with.. More

Clean, friendly, accommodating! They do what they say and there are never any surprises! Truly a top-notch organization. Totally enjoy our working relationship with Willie Steineger They do what they say and there are never any surprises! Truly a top-notch organization. Totally enjoy our working relationship with Willie Steineger in the service department. Willie has been our go-to guy since buying my first Lexus in 2004! More

Willie always takes great care of us coming in from Topeka. Had loaner car, and called as soon as our car was ready to pick up. Thanks, Willie. Topeka. Had loaner car, and called as soon as our car was ready to pick up. Thanks, Willie. More

I've had my 2018 Lexus ES 350 serviced many times here and I've worked with Adam Mrowinsiki, Brian Veal and Craig Rossman. Each of them has done an awesome job and are great to work with, this shows the c and I've worked with Adam Mrowinsiki, Brian Veal and Craig Rossman. Each of them has done an awesome job and are great to work with, this shows the consistency across the board of a great department. They do a great job of explaining the options and work needed to be done. They communicate very well and in a timely manner. Top notch service. More

Just had service done at Hendrix Lexus & it was very smooth. Even got a video showing my vehicle up on the rack getting the service done. Willie Steineger, was my service consultant, he kept me update smooth. Even got a video showing my vehicle up on the rack getting the service done. Willie Steineger, was my service consultant, he kept me updated throughout the day as to the progress & when my vehicle would be ready. Service department is organized, friendly, focused & wants to do a good job. Every aspect of my experience was outstanding. More

One of the things that is most satisfying about Hendrick Lexus, is that regardless of whoever handles your visit, treats you like you are the MOST important person of their day. Great work, awesome custome Lexus, is that regardless of whoever handles your visit, treats you like you are the MOST important person of their day. Great work, awesome customer service, and a more than pleasant environment. We ONLY have work done at Hendrick. More

I'm fairly new with this service department and Willie Steinegar has been very focused on my needs of my 2011 ES and my repair budget. Very professional and the mechanics are the best in the midwest. Steinegar has been very focused on my needs of my 2011 ES and my repair budget. Very professional and the mechanics are the best in the midwest. More

Another great service at Hendrick Lexus. Always enjoy working with this place. Highly recommend it. Always enjoy working with this place. Highly recommend it. More

Willie Steinegar handled the service on my car. Kept me updated while I waited. He is courteous and professional. Thank you. Kept me updated while I waited. He is courteous and professional. Thank you. More

Willie is always efficient and informative. I always trust him with the care of my car and appreciate his advice and recommendations. I always trust him with the care of my car and appreciate his advice and recommendations. More