Hendrick Lexus Kansas City

The service department at Hendricks Lexus is top notch. Jen Tracy was so easy to work with and very thorough on taking care of my car. I had all my questions answered and a spotless car to pick up. Great j Jen Tracy was so easy to work with and very thorough on taking care of my car. I had all my questions answered and a spotless car to pick up. Great job! More

Main reason I take my car there? Jenny Tracy! Jenny is very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car to her and her service people. More

I have worked with Willie Steineger, Hendrick's Lexus service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior serv service manager, for a very long time. Willie is professional, knowledgeable and has a pleasant personality. I know I am always getting superior service/parts at the best price. Willie and the Lexus repair team take good care of Obbie! More

Just bought a beautiful Lexus from Ibrahim Alasadeq and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and beyond, he even brought the car to my house before I bought it to ensure it fit in my garage The customer service was next level!!! I would highly recommend working with him if you are like me and appreciate someone who is easy to work with and efficient. Thanks Ibrahim! More

I had a very positive experience with Lexus service today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! More

Brian Veal has been my service manager at Lexus for a number of years. The service is consistently great which is why I will always drive a Lexus SUV number of years. The service is consistently great which is why I will always drive a Lexus SUV More

Craig Rossman is the best - always friendly and professional. I really value the level of service he provides each time I bring my car in for service. professional. I really value the level of service he provides each time I bring my car in for service. More

Ramon Conway remembers me every time I'm in and always ensures I understand what is being done and that I'm completely taken care of! ensures I understand what is being done and that I'm completely taken care of! More

I have owned several Lexus vehicles, my first experience when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referr when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referred all my friends to see him. I have serviced my 1995 SC400, 2010 LS430 and both my RX350's with him. More

I appreciate the professional manner that Craig Rossman displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thank displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thanks, Craig. More