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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,284 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,284 reviews

May 31, 2026

I actually look forward to my appointments at Hendrick Lexus in Merriam! This facility is always clean and well supplied with all the creature comforts if I decide to wait for the service to be completed. More

by Dnmcd2Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

Hello Dnmcd2nick, we appreciate you taking the time to leave us this feedback.

May 30, 2026

Every visit, I receive a friendly, knowledgeable, and efficient team effort. They make great suggestions and look to keep both my satisfaction and budget in mind. You'll do well by giving them an opportu More

by ericjournagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

Ericjournagan, we're so glad that we were able to go above and beyond your expectations!

May 30, 2026

Brian took great care of us and got our vehicle serviced ahead of schedule. We are always well taken care of when we visit. More

by piloterind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

May 30, 2026

They work you in right away ,they do excellent wok ,they know what are doing,highly recommended them ,I have been their customer for 30 years,always buy Lexus,the whole family. More

by mushtaq1941none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

Thank you for the kind words about our team!!!

May 29, 2026

Excellent service department, professional customer relations, very convenient hours and location. Work with the same person on every maintenance visit and they are thorough and helpful each time. More

by shknocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

Jen is the best!! Thank you for the review :)

May 29, 2026

Jen as always is very knowledgeable. Explains in detail all the things about my car that I need to do now or I can postpone for a later date and I appreciate that. More

by Dave Gundersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Jun 03, 2026 -

Hendrick Lexus Kansas City responded

Hi Dave Gundersen, thank you so much for your positive comments about Hendrick Lexus Kansas City!

May 29, 2026

Jen Tracy is an awesome service provider. She’s very trust worthy and always works with me to make sure my vehicle is well taken care of. More

by Lexityree11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
May 30, 2026 -

Hendrick Lexus Kansas City responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 29, 2026

Jen is an excellent service advisor. Always does a great job very trustworthy and a good person! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
May 30, 2026 -

Hendrick Lexus Kansas City responded

If you have any further questions, please give us a call. We're always happy to help!

May 28, 2026

Great service as always. Ramon Conway told me the cost upfront and advised me about the additional service that was needed on my car, and what we could hold off on. Outstan More

by S.Holgate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
May 30, 2026 -

Hendrick Lexus Kansas City responded

S.holgate, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

May 28, 2026

I always get exceptional service at Lexus Kansas City. Get 10 stars across the board as always thanks to Ramon Conway, he is my go to service advisor and is wonderful always giving excellent service..Gre More

by Seth D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
May 30, 2026 -

Hendrick Lexus Kansas City responded

Hi Seth D! We're so happy we were able to help you out!

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