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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,284 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,284 reviews

July 18, 2026

The service department is fantastic at Hendrick Lexus. Jen Tracy is my service advisor and she is the absolute best! I honestly continue to buy Lexus just because of her. You should always consider Lexus More

by Jar82060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 22, 2026 -

Hendrick Lexus Kansas City responded

Hello Jar82060, thank you; we appreciate your feedback!

July 17, 2026

I always have a great experience at this dealership. My service advisor, Jen, is fantastic. She always gets me in and out very quickly, but is also very thorough in going over all of my service needs a More

by slpennington69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
Jul 22, 2026 -

Hendrick Lexus Kansas City responded

Slpennington69, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

July 17, 2026

Becky and the service staff always take great care of me and my RX. I'll always us them for my service and repairs. More

by CaptSolo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles, Chetan “Cheeto” Sampat
Jul 22, 2026 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Service advisor, Nick Hernandez, is very knowledgeable and helpful. I value his advice. Thorough, honest inspection. I've always had a great experience with the service department. More

by jrubino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Jul 22, 2026 -

Hendrick Lexus Kansas City responded

Hello Jrubino, thank you; we appreciate your feedback!

July 16, 2026

This dealership was very professional. They were very quick and thorough with their inspection. Craig Rossman was very helpful More

by ramon_estrada1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jul 22, 2026 -

Hendrick Lexus Kansas City responded

Ramon_estrada1, we're glad to hear you enjoyed your visit.

July 15, 2026

Courteous and informative on service questions. Ramon is always cordial and helpful. Thorough inspections with each visit and I appreciate the visuals of the inspection. More

by aukharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Jul 17, 2026 -

Hendrick Lexus Kansas City responded

Aukharmon, we really appreciate your feedback!

July 14, 2026

I was so impressed. They weren’t pushy and very knowledgeable. Nate Perez was awesome! More

by dlynnkern78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Perez
Jul 16, 2026 -

Hendrick Lexus Kansas City responded

Hi Dlynnkern78, we are very happy to have provided you with such a positive experience!

July 14, 2026

Very good experience and Kim our sales person was the absolute best. All staff very nice! More

by richardwendt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jacobson was great!
Jul 15, 2026 -

Hendrick Lexus Kansas City responded

Hi Richardwendt, we are very happy to have provided you with such a positive experience!

July 14, 2026

Our service helper was great let us know all the time what was going on with our car and friendly person good person thanks will see next time More

by cliffcopp957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jul 15, 2026 -

Hendrick Lexus Kansas City responded

Cliffcopp957, we are glad we could help!

July 08, 2026

Adam and Willie provided excellent customer service—detailed, helpful, and professional. The advice and attention to my car were top-notch, and I left the dealership feeling confident and well More

by deluxe7509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Willie Steineger
Jul 10, 2026 -

Hendrick Lexus Kansas City responded

Hi Deluxe7509, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!