Hendrick Lexus Kansas City
Merriam, KS
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Jen Tracy is amazing, the best service advisor! I have been working with her for years. She will ensure that smooth repairs are completed for my vehicle. I always feel taken care of by her! I have been working with her for years. She will ensure that smooth repairs are completed for my vehicle. I always feel taken care of by her! More
Thank you, easy to schedule a convenient time, and thanks to Billy for delivering a car to my home for my use while he took my car to the dealership for servicing. Becky always takes good care of me, and mak to Billy for delivering a car to my home for my use while he took my car to the dealership for servicing. Becky always takes good care of me, and makes everything easy, from updates to what is being done to paying the bill, always respectful of my time. And I love my Lexus!! More
Jen Tracey is awesome. She really cares about her customers! She is the reason I use this dealership! She makes sure my vehicle is in tip top shape. She really cares about her customers! She is the reason I use this dealership! She makes sure my vehicle is in tip top shape. More
Excellent service- friendly, helpful, punctual, explaining everything in detail, providing instructions for all questions. Overall, thank you for very professional service. explaining everything in detail, providing instructions for all questions. Overall, thank you for very professional service. More
Jen Tracy was outstanding. She makes sure everything was handled smoothly and correctly. She kept me updated throughout the process. She makes sure everything was handled smoothly and correctly. She kept me updated throughout the process. More
I bought my last two cars from this dealership. The service there is exceptional, The work/routine service is done correctly the first time ,and my advisor is Brian Veal. He has guided me every ti The service there is exceptional, The work/routine service is done correctly the first time ,and my advisor is Brian Veal. He has guided me every time I've been in there, and I've never been disappointed!!! More














