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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,265 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,265 reviews

June 23, 2026

We had the car serviced, had a loaner and picked up our car all the same day and had excellent service. Thank you! More

by vettejoan1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rossman
Jun 25, 2026 -

Hendrick Lexus Kansas City responded

Hello Vettejoan1980, we appreciate you taking the time to leave us this feedback.

June 21, 2026

Jen Tracy, she's the best! !! She is very professional and thoughtful! It's why we go to Hendrick More

by dGo Guyick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 23, 2026 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

June 20, 2026

Jen Tracy is amazing, the best service advisor! I have been working with her for years. She will ensure that smooth repairs are completed for my vehicle. I always feel taken care of by her! More

by chardaeeasley03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 23, 2026 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

Thank you, easy to schedule a convenient time, and thanks to Billy for delivering a car to my home for my use while he took my car to the dealership for servicing. Becky always takes good care of me, and mak More

by Monalisarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Billy and Beau
Jun 20, 2026 -

Hendrick Lexus Kansas City responded

Hi Monalisarn, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

June 17, 2026

Jen Tracey is awesome. She really cares about her customers! She is the reason I use this dealership! She makes sure my vehicle is in tip top shape. More

by davek0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jun 20, 2026 -

Hendrick Lexus Kansas City responded

Davek0810, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

June 17, 2026

Excellent service- friendly, helpful, punctual, explaining everything in detail, providing instructions for all questions. Overall, thank you for very professional service. More

by phillipn525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman and Daimean Guzman
Jun 20, 2026 -

Hendrick Lexus Kansas City responded

Hello Phillipn525, thank you; we appreciate your feedback!

June 13, 2026

Robert Chang went over and beyond to help. From the time I dropped the car to the time I picked it up, always gave me updates. More

by Ulemtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chang
Jun 16, 2026 -

Hendrick Lexus Kansas City responded

Hi Ulemtu, we are very happy to have provided you with such a positive experience!

June 11, 2026

Jen Tracy was outstanding. She makes sure everything was handled smoothly and correctly. She kept me updated throughout the process. More

by fisayo komolafe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 16, 2026 -

Hendrick Lexus Kansas City responded

Fisayo Komolafe, thanks for your praise and kind comments about our team.

June 10, 2026

I bought my last two cars from this dealership. The service there is exceptional, The work/routine service is done correctly the first time ,and my advisor is Brian Veal. He has guided me every ti More

by susannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 16, 2026 -

Hendrick Lexus Kansas City responded

Susannwhite, we're glad to hear you enjoyed your visit.

June 09, 2026

Working with Hendricks Lexus was a smooth and easy process definitely considered these guys if you’re looking for your next Lexus vehicle More

by Pablo Valadez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 11, 2026 -

Hendrick Lexus Kansas City responded

Thank you for the recommendation, Pablo! Always here to help :)