Hendrick Lexus Kansas City

My service appointment was a pleasant experience. Staff was efficient and professional. Waiting lounge was comfortable. Service was expedient. Staff was efficient and professional. Waiting lounge was comfortable. Service was expedient. More

Service department at the dealership was very responsive, thorough and easy to work with. They always try to make the service appointment as easy as possible. thorough and easy to work with. They always try to make the service appointment as easy as possible. More

Promp friendly service. Service was completed in a timely manner. The waiting area is a very welcoming. Service was completed in a timely manner. The waiting area is a very welcoming. More

Fantastic, clean, welcoming, classy. We live all the people who greeted us, offered snacks drinks on time We live all the people who greeted us, offered snacks drinks on time More

Chris Clark and his service team, especially Becky Voyles are terrific! Each should receive a pay raise! are terrific! Each should receive a pay raise! More

I work with Craig Rossman, and he is fantastic. I called him this afternoon when I realized my tire pressure sensor was on, alerting me to a low pressure issue with a rear tire. I drove in and Crai I called him this afternoon when I realized my tire pressure sensor was on, alerting me to a low pressure issue with a rear tire. I drove in and Craig got the tire replaced, the car washed, and me back to the office as efficiently as possible. I bought the tires there last fall, so only paid a small fee for labor, the new tire was covered. The customer lounge is lovely, and I enjoy every aspect of this dealership. More

Brian Wil handled the appointment courteously and professionally. My wait time was satisfactory and the waiting area was quite comfortable. professionally. My wait time was satisfactory and the waiting area was quite comfortable. More

Jen Tracy always treats me like I'm important to her. I love my car. The service experience is stellar and Jen makes sure it's that way every time I love my car. The service experience is stellar and Jen makes sure it's that way every time More

I actually look forward to my appointments at Hendrick Lexus in Merriam! This facility is always clean and well supplied with all the creature comforts if I decide to wait for the service to be completed. Lexus in Merriam! This facility is always clean and well supplied with all the creature comforts if I decide to wait for the service to be completed. Jen Tracy is my contact person, and she always is eager to earn my business. Jen is very knowledgable on Lexus vehicles and she stays focused on what needs to be done for a quick and Thorough job! Highly recommend Jen and Lexus South More

Every visit, I receive a friendly, knowledgeable, and efficient team effort. They make great suggestions and look to keep both my satisfaction and budget in mind. You'll do well by giving them an opportu efficient team effort. They make great suggestions and look to keep both my satisfaction and budget in mind. You'll do well by giving them an opportunity to earn your business. More