Hendrick Lexus Kansas City

"The entire Superior Lexus South Store from management to finance to sales, service and delivery personal were completely professional and delivered the highest quality of customer service! I e management to finance to sales, service and delivery personal were completely professional and delivered the highest quality of customer service! I experienced an extremely satisfying purchase at the Lexus South Store and will refer them in the future." More

"We felt we were treated fairly and professionally from the time we walked into the dealership and out with our ES350. The time spent with Priscilla was very worthwhile as she went over all the featu from the time we walked into the dealership and out with our ES350. The time spent with Priscilla was very worthwhile as she went over all the features. She has called and offered a refresher course, which I will probably take her up on. I love the car!" More

Very professional and attentive. Excellent knowledge of their car models, options and features. We bought the car from Chris Nottage and it absolutely a plesant experience. This is the third Lexus we hav their car models, options and features. We bought the car from Chris Nottage and it absolutely a plesant experience. This is the third Lexus we have owned, a 1998 GS400, a 2002 GS300 and now a 2011 RX350. We still own the 2002 and I wish we had kept the 1998. We have never had any maintenance issues with any of our cars and have only spent money on wear and tear items like tires, oil, windshield wipers, brakes in addition to normal scheduled maintenance. More

Superior Lexus is just a great, customer friendly, dealership. They really want your business and go out of their way to make sure everything is done right. I have been to Lexus dealerships in Dallas dealership. They really want your business and go out of their way to make sure everything is done right. I have been to Lexus dealerships in Dallas, Omaha, and San Antonio, but Superior Lexus is the best. More

"They were forthcoming with information and the deal "They were forthcoming with information and the deal was open and fair. Their selection of low mileage cars was excellent. It was as pleasant of a c "They were forthcoming with information and the deal was open and fair. Their selection of low mileage cars was excellent. It was as pleasant of a car buying experience as I have ever had. The sales staff and delivery folks were extremely accommodating and well informed." More

Your Survey Comments: "The knowledge of our salesman, J. C. Cobbins, is truly outstanding. Whenever the vehicle we want is not on their lot, he spends his wheels until he finds what we want. Th salesman, J. C. Cobbins, is truly outstanding. Whenever the vehicle we want is not on their lot, he spends his wheels until he finds what we want. The staff makes us feel so welcome - they address us by name and never fail to come over and greet us. They have made us feel like good friends instead of just customers. When we pick up our cars the presenter goes over its usage until we are confident about operating the vehicle. The presenter also makes it clear to us that they are available, even after the car is driven off the lot. Our experiences with Superior Lexus have been so positive that we have returned over and over to purchase a total of 7 cars. Each time the experience was very pleasant. We appreciate our salesman, J. C. Cobbins, and value his knowledge of the Lexus car and his dealership. Each staff member completed their task and made us very happy. In comparison, we have never experienced the kind of service we have come to expect at Superior Lexus. More

This is my 4th RX and 3rd hybrid model. All were purchased from Superior. I have owned Mercedes and Volvos, when I first began driving nicer cars. The Lexus has been a no-brainer. Nothing breaks or purchased from Superior. I have owned Mercedes and Volvos, when I first began driving nicer cars. The Lexus has been a no-brainer. Nothing breaks or goes wrong. The dealership is fantastic. When considering new cars, my default was to look at something else, probably the Ford Edge, possibly Acura XDX. My most likely move was to buy the 2008 400H at the end of the lease (next month). When I went to the dealership to begin the process of buying 2008 at end of lease, my sales professional was able to sell me a new one on the spot. This absolutely would not have happened with any other make of car or with any other dealership. Because of the routine "no problem" experience, since leasing my 1st Lexus about 8 years ago, it wasn't a hard decision to make. Kudos More

Rick, Mike, Bill and Judy were all exceptionly knowlegable and helpful; that wasn't so surprising. But, I was most impressed with the sincerety of everyone at Superior Lexus. Everyone was sincere knowlegable and helpful; that wasn't so surprising. But, I was most impressed with the sincerety of everyone at Superior Lexus. Everyone was sincerely helpful, friendly and respectful, not only to me, but, to my wife as well; unlike the staff at the Toyota dealership, who were dismissive and disrespectful to my wife. I had never considered buying a Lexus before, now I can't imagine owning anything else. Jim Korinke More

"Craig Rossman will always keep me coming back for my needs. The best service manager I have ever dealt with. Professional & efficient. Please recognize Craig Rossman for his outstanding work for t my needs. The best service manager I have ever dealt with. Professional & efficient. Please recognize Craig Rossman for his outstanding work for the department and his professional care for my automobile." More

"It is where I purchased the car. The representatives are all friendly and more than helpful. Each time I have taken my car in for regular maintenance or if I had a repair on the car, I representatives are all friendly and more than helpful. Each time I have taken my car in for regular maintenance or if I had a repair on the car, I was welcomed with friendliness and was accommodated in a very timely manner." More