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Hendrick Lexus Kansas City
Merriam, KS
1,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,258 reviews
December 14, 2020
They have always been helpful and courteous when I talk with them answer all my questions and help me out making a decision that is right for me! with them answer all my questions and help me out making a decision that is right for me! More
by dgpenny5
Employees Worked With
Chetan “Cheeto” Sampat
December 14, 2020
Great service experience! Jen Tracy service representative spent extra time explaining how I might save some tread on my tires. I also enjoyed the thorough video inspection from Technician Ryan representative spent extra time explaining how I might save some tread on my tires. I also enjoyed the thorough video inspection from Technician Ryan Dutro. What a great team! More
by Awesome!
Employees Worked With
Jen Tracy, Ryan Dutro
December 12, 2020
Easy to sch., quality work, friendly service, great loaner car, on time service. Whole team makes your stay a good one. Very nice lounge to visit. loaner car, on time service. Whole team makes your stay a good one. Very nice lounge to visit. More
by Bandtha77
Employees Worked With
Willie
November 28, 2020
Willie Steiniger and Lexus always takes care of my car very good. That is why I come back to your dealership for my maintenance. Thank you Beverly Andrew very good. That is why I come back to your dealership for my maintenance. Thank you Beverly Andrew More
by beverlyandrew
Employees Worked With
Willie Steiniger
November 18, 2020
A very professional and great staff. The staff is very knowledgeable about the Lexus brand. Thank you for servicing my mother-in-law's vehicle. knowledgeable about the Lexus brand. Thank you for servicing my mother-in-law's vehicle. More
by greg.dexter.hunt
Employees Worked With
Chetan “Cheeto” Sampat
November 16, 2020
Cheato, Bayleigh, and Adam all personified the qualities that I've always experienced at Hendrick Lexus, friendly, knowledgeable, and professional service. All did their best to personalize their efforts to that I've always experienced at Hendrick Lexus, friendly, knowledgeable, and professional service. All did their best to personalize their efforts towards my intentions. More
by jstewart105
Employees Worked With
Bayleigh (sales), Adam (service), Chetan “Cheeto” Sampat
November 11, 2020
I love Lexus. My 3rd one. Great car, runs like a charm. Only negative is I've driven just over 3k or so in 13mo , and my tires and brakes failed inspection at my last service. My fault for not asking if th Only negative is I've driven just over 3k or so in 13mo , and my tires and brakes failed inspection at my last service. My fault for not asking if they had been changed before I purchased it. Had no idea they were the original parts. Got a little time left on each one though. More
by satin89
Employees Worked With
Adam
November 09, 2020
Becky was amazing! I appreciate that she took the time to listen and provide me information on my warranty. It was so easy to schedule and reschedule online. to listen and provide me information on my warranty. It was so easy to schedule and reschedule online. More
by Nikialexander
Employees Worked With
Becky from Service
November 07, 2020
Alexai Dowell has provided us with excellent service in our dealings with Hendrick Lexus. We have purchased two Lexus autos in the last year at Hendrick Lexus primarily due to the service and help that Al our dealings with Hendrick Lexus. We have purchased two Lexus autos in the last year at Hendrick Lexus primarily due to the service and help that Alexai has given us. He has always been available and able to properly address our concerns. More
by Ann and John
Employees Worked With
Alexai Dowell
