Hendrick Lexus Kansas City

When I had an issue with my car they took good care of me even when I had to send it to another dealership to get it fixed they made sure the problem got fixed even when I had to send it to another dealership to get it fixed they made sure the problem got fixed More

Brian and his team provided us amazing service and were very professional! He is very trustworthy and knowledgeable-I highly recommend Brian Veal and his service team! very professional! He is very trustworthy and knowledgeable-I highly recommend Brian Veal and his service team! More

Although buying online seems like a simpler way of doing things, my experience in going into Hendrick Lexus dealership was way more enjoyable. Kevin and entire team were positive, kind, helpful and straight things, my experience in going into Hendrick Lexus dealership was way more enjoyable. Kevin and entire team were positive, kind, helpful and straight forward about the buying process I left feeling excited about my Acura. Cheeto was so kind, his approach and tidbits given to me about the car was just what I needed, giving me a great feeling that I had purchased the right car. More

Bought our first Lexus. The entire team at Hendricks is easy to deal with from our first time in the dealership and through the entire process. Asma knows her product but more importantly, if she didn't k easy to deal with from our first time in the dealership and through the entire process. Asma knows her product but more importantly, if she didn't know an answer she said so. She then found the answer instead of trying to BS us like many sales people. More

Kept me informed exceeded my expectations. The service was fast and returned a clean washed car. I really liked the video from service technician stating what was needed.. Cost of battery was higher than was fast and returned a clean washed car. I really liked the video from service technician stating what was needed.. Cost of battery was higher than expected since bought from Lexus less than five years ago. More

Brian Veal has always provided great service and is honest and transparent in talking through the repairs and service items with me. Also does a great job of following up. honest and transparent in talking through the repairs and service items with me. Also does a great job of following up. More

Hendrick Lexus has always provided me with a positive experience. Brian Veal goes the extra mile for me and always makes sure I get a fair deal on service and gets it done quickly. He is extremely kno experience. Brian Veal goes the extra mile for me and always makes sure I get a fair deal on service and gets it done quickly. He is extremely knowledgeable and does an excellent job of explaining any work that needs to be done. I highly recommend both Brian and the Hendrick dealership. More

My experience at Lexus dealership is always positive. Great service all the time. Jenifer Tracy always polite and helpful. She really care about her customers. Great service all the time. Jenifer Tracy always polite and helpful. She really care about her customers. More

Service personnel have been invariably excellent. The dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity fe dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity feels to be centered on the customer's satisfaction. More

Jen Tracy goes above and beyond to achieve customer satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! More