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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,195 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,195 reviews

April 24, 2026

Brian is stellar as always. Welcomed me and my nervous little dog with a friendly chit chat and then took care of service, kept me updated and returned a squeaky clean car. Than More

by toaster_pecan2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian veal
April 23, 2026

Brian is always amazing. I truly appreciate his customer service and willingness to take the time to actually talk to me - rather than move on to the next customer / car. S More

by tcl9q3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
April 22, 2026

The absolute best in customer service! ! I will recommend to anyone and everyone that will listen. More

by jscampbell08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
April 22, 2026

Great service, Guinevere came to my house to help with my car, above and beyond service. More

by Sizemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guinevere
April 15, 2026

Becky, my service tech always does a good job, very professional. Waiting area is very nice. More

by pmoore4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles always does a great job.
Apr 17, 2026 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

April 10, 2026

I always get the care I expect with courteous professionalism. Robert Chang has a personal commitment to the success of the dealership. More

by stacynelvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chang
Apr 15, 2026 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2026

15 WORD MINIMUM. ..(hmmm..) WE'LL,,, "I".. BETTER NOT WASTE MY Minimum 15 WORDs time." SOO!..,I'D BETTER GET BUSY AND SAY SOMETHING VERY SPECIAL ABOUT THIS YOUNG More

by IT'S ME!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EVERYONE WAS NICE
Apr 15, 2026 -

Hendrick Lexus Kansas City responded

What a great review!! Thank you :)

April 08, 2026

Five-star service from Brian Veal! He is professional, kind, and very thorough in explaining everything. He made my visit to Hendrick Lexus Kansas City a breeze. Highly recommend! More

by LoXodonte
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 11, 2026 -

Hendrick Lexus Kansas City responded

Hi Loxodonte! We're so happy we were able to help you out!

April 06, 2026

I worked with Brian Veal and he does an excellent job of explaining the services being provided and any associated costs. He always keeps me well-infomred during the process. Professional and courteous. More

by dwharber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 11, 2026 -

Hendrick Lexus Kansas City responded

We can't wait to see you again, have a great day.

April 06, 2026

Always courteous and punctual. Great service and acceptable price. Could use some snacks in the waiting area like at the Hendrix Lexus dealership that my wife goes. More

by canoecatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Apr 11, 2026 -

Hendrick Lexus Kansas City responded

Thank you for your 5 stars! And we do have plenty of snacks here at Lexus, if you ever don't see them just let the front desk know!

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