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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
608 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 608 reviews

June 03, 2012

Way better experience than other dealers in the area -- especially Superior Lexus South. The team was personable, reasonable, and easy to work with. That's what a car buying experience should be! More

by wrightjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Briggs, Corey Goff, Michael Arnone
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

We'd like to offer a sincere thank you for taking the time to post your review of the experience you had with Superior Lexus North. We are happy that you found the time spent with us enjoyable, and surpassing your expectations! We hope for the opportunity to work with you again in the future. Enjoy your new vehicle!

May 30, 2012

The people I worked with at Superior North were exceptional. They were very helpful and it was a very pleasant experience. Heather Marzan, Jack Briggs and Julie Shaw were great to work with and I More

by veselich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Heather Marzan, Kathy Groenenboom
May 31, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your five start review! We certainly appreciate that you had such an pleasant experience that you would recommend our dealership to your friends and family! We know that a recommendation means a great deal, and we assure you we will treat any friends and family with the same great service you received!

May 30, 2012

Superior Lexus North treats a costumer with respect and honesty. They go out of their way to be friendly, cooperative and supportive. This is the third Lexus I have purchased from this specific dealership More

by kimdclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Kathy Groenenboom
May 31, 2012 -

Hendrick Lexus Kansas City North responded

Wow! A five star review from a repeat customer means so much to us! Your loyalty has lead us to believe we are doing something right, but it always feels good to hear it direct from the source! We look forward to many more years of service and thank you again for your loyalty!

May 27, 2012

This is the second car that I've bought with Daniel Cundiff. I looked around at other dealers but I always ended up here working with Daniel. Daniel always remembers my name after the sale and keeps More

by paulvaccarokc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Michael Arnone, Daniel Cundiff, Kathy Groenenboom
May 31, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for sharing your experiences Paul! You are certainly a loyal customer to Dan, and he appreciates your time to share everything you enjoy about working with him. It may seem like a small task, but it helps us know what we are doing right! Enjoy your car and Dan will look forward to speaking with you again in the future!

May 22, 2012

We had a great experience, the people at Superior Lexus are very friendly and professional. We especially loved the "delivery room" experience - what a great way to send new owners off with their new car. More

by nkcsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom, Jennifer Vinson
May 31, 2012 -

Hendrick Lexus Kansas City North responded

We are thrilled to see your five star review! It's great to know that our efforts really make a difference. Thank you for your business, and enjoy your Lexus!

May 22, 2012

I want to complement two individuals in your organization for their help in my purchase of a 2013 SL 550. I was having my SC 430 serviced at your Lexus North location in Kansas City, Missouri, and was lamen More

by jgarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
May 31, 2012 -

Hendrick Lexus Kansas City North responded

WOW. We appreciate your incredible review. Customers like you are a true value for any business to have, and your appreciation for the service received from Dennis is definitely worth the time spent to write this fabulous review. Dennis would welcome the opportunity to work with you again, and promises to provide the same quality of service each and every time. Thank you, a million time over, for your wonderful feedback.

May 21, 2012

We had a great experience trading our 08 Hybrid 400H on 13 Hybrid 450. We were able to work out a deal that we all could come out feeling good about. The Delivery of our new vehicle by Kathy Groenenboom More

by John Prescott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Michael Arnone, Kathy Groenenboom
May 31, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your five star review John. We strive to ensure the car-buying experience is a pleasant one from start to finish. Thank you for taking the time to share your thoughts, and enjoy your new hybrid!

May 05, 2012

This dealership has exceptional customer service and is very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! More

by cfugat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Kathy Groenenboom
May 07, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for taking the time to offer your experience working with our dealership! We certainly can't complain about five stars! Thank you for choosing Superior Lexus North, and we hope to work with you again in the future!

May 03, 2012

I would first like to state that the overall experience at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no More

by markroby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
May 07, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your great review Mark. It's always reassuring when a customer takes notice of the small things we do to ensure the overall experience is top notch. We are glad we were able to make a great impression, and certainly look forward to working with you again when you are ready to purchase your next Lexus!

May 02, 2012

Sharon Hakel-Hatton (wife) and I would simply say "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers More

by rhatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Casey Goff, Michael Arnone, Heather Marzan, Kathy Groenenboom
May 03, 2012 -

Hendrick Lexus Kansas City North responded

WOW. Richard and Sharon, we appreciate your incredible review. Customers like yourselves are a true value for any business to have, and you were a genuine pleasure to work with. We would welcome the opportunity to work with you again, and promise to provide the same quality of service to any family and friends you may direct our way. Thank you for your business again!

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