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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
546 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 546 reviews

March 08, 2012

Dennis is the reason we purchased our 2007 Lexus RX 350. We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lex More

by rugena.hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
Mar 09, 2012 -

Hendrick Lexus Kansas City North responded

When one of our sales consultants can make an impact like the one you have explained, it certainly deserves to be published for the world to see. We can't thank you enough for providing your feedback regarding your experience with Dennis Degoosh. He will be ready to assist you whenever you are ready to own your next Lexus!Thank you for your loyalty!

February 21, 2012

I originally contacted Superior Lexus North about trading a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having a More

by AJAE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robb Walter, Robb Walter
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

We are so glad to hear about your 5 star experience with Superior Lexus North! Robb enjoyed helping you find the perfect car, and is happy to hear that you enjoyed the process! We appreciate your business, and thank you for sharing your experience with us!

February 20, 2012

THe RX 350 AWD was the second car I've purchased from Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and cour More

by kath.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Lance Swenson
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

Another fantastic 5-star review! Such feedback from long-term customers is even more valuable, as that means we have achieved great results multiple times over. Thank you for your review, and your recommendation for Lance!

February 17, 2012

I just bought my RX 350 a little over a month ago. I have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service More

by Rosemary R. E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
Feb 22, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your high recommendation of not only Superior Lexus North, but also Dennis DeGoosh! It's always great to hear that you truly enjoyed your experience with our sales consultant, and we appreciate your willingness to take the time to share your feedback with us!

February 15, 2012

Outstanding personnel, from sales to administrative to service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks More

by coolhoov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Briggs, Kathy Groenenboom, John Strode, John Strode, Kathy Groenenboom
Feb 17, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your continued loyalty, as well as the five star review! You feedback is very important, especially as a repeat customer. To know that we have met or exceeded your expectations on more than one occasion is certainly great news!

February 14, 2012

Great , Dennis was the best, answered all of our questions and was not pushie. Will buy my next car from Dennis and Superior Lexus North Don More

by ddegnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Degoosh, Dennis DeGoosh
Feb 14, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for the five star review Don! Dennis was glad to work with you, and we are glad to hear he made such a great impression. We look forward to working with you again in the future!

February 10, 2012

This was the best car buying experience I have ever been involved with they made it very easy throughout the buying experience and with our trade in. Lance made that part easy. then kathy did the delivery More

by scottmattson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance and Kathy, Lance Swenson, Kathy Groenenboom
Feb 14, 2012 -

Hendrick Lexus Kansas City North responded

5 stars, it doesn't get better than that! Thank you, Scott, for working with us when purchasing your Lexus! Lance certainly enjoyed working with you, and will look forward to working with you again next time you are ready to buy a Lexus!

February 10, 2012

We have NEVER been treated at any of our previous car dealerships like Superior Lexus treats us! We are so happy we switched to a Lexus. The current vehicle we own is our 2nd Lexus and could not be hap More

by GBGRUBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strade, John Strode
Feb 14, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for the five star review! From service, to sales, every experience matters to us. We are thrilled that John is the man to provide you with a great experience, every time you service your Lexus! Thank you for taking the time to offer your review!

February 10, 2012

I bought my first Lexus 8 yrs ago new (2004 GX470). I still have it today and am very pleased with my GX470. (I have never had anything go wrong with the it.) After doing much research in the market for More

by Kerry62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance & Heather, Lance Swenson, Heather Marzan, Kathy Groenenboom
Feb 14, 2012 -

Hendrick Lexus Kansas City North responded

Buy one Lexus, you'll be a Lexus owner for life! We were so happy to be able to work with you in finding your second Lexus, and that your experience was one to remember! Thank you for sharing with us!

February 10, 2012

We had a very enjoyable experience when we met with Dennis DeGoosh. If you are in the process of purchasing a vehicle, I would highly recommend that you use Dennis to help make the experience easier fo More

by mabodicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Dennis DeGoosh
Feb 14, 2012 -

Hendrick Lexus Kansas City North responded

A big Thank You from Dennis himself! We appreciate your feedback, and recommendation! We are always thrilled to hear that our sales consultants are providing the best experience possible. Enjoy your vehicle, and thank you again!

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