Hendrick Lexus Kansas City North
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 546 reviews
Dennis is the reason we purchased our 2007 Lexus RX 350. We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lex We had just visited another dealership. The salesman was so pushy and inappropriate we left even though we liked the car. Just down the street, Lexus was having a big sales event. Decided to stop in and "look" around. Dennis was friendly. Asked us all the right questions on what we wanted and liked in a vehicle. He helped us find what we could afford and liked. With Dennis' help, we felt comfortable with our decision. And, he didn't forget us after the sale. He checks with us regularly to see if we're still satisfied with the RX 350. We will buy our next Lexus from Dennis. More
I originally contacted Superior Lexus North about trading a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having a a car, and was put in contact with Robb Walter. I was very pleasantly surprised at how quickly Robb responded to my calls and emails (after having an employee at another dealer not return my calls at all). After being in contact with Robb for a few days we decided to head to the dealership to see what options they had for a new car for us. We went with the intention of possibly having something shipped in from one of the 80 dealerships they work with, if we didn't find something perfect there. We ended up finding the perfect car at a fantastic price! Robb was such a huge help and an excellent contact for us, our friends/family, and we will absolutely use him for our future purchases! More
THe RX 350 AWD was the second car I've purchased from Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and cour Superior Lexus North. I like the car better now than when I bought it. Both times I have been treated with great professionalism, respect, and courtesy. Lance was easy to work with as he was respectful of my time and worked hard to see that I was comfortable with the car and deal we made. I have always been most pleased with the service at the dealership and really appreciate the pick-up and delivery service. It makes getting the car serviced hassle-free. I will continue to buy Lexus products and will use this dealership. More
I just bought my RX 350 a little over a month ago. I have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service have not had it serviced yet so did not rate quality of work. I know from friends that have their cars serviced here that I can expect great service. I love, love, love my car and had a great experience using Dennis. I would highly recommend this dealership and Dennis. More
Outstanding personnel, from sales to administrative to service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks service. We have purchased several cars from this location and will continue. Lexus has a superior product. Thanks More
Great , Dennis was the best, answered all of our questions and was not pushie. Will buy my next car from Dennis and Superior Lexus North Don questions and was not pushie. Will buy my next car from Dennis and Superior Lexus North Don More
This was the best car buying experience I have ever been involved with they made it very easy throughout the buying experience and with our trade in. Lance made that part easy. then kathy did the delivery involved with they made it very easy throughout the buying experience and with our trade in. Lance made that part easy. then kathy did the delivery part she went over thje whole car with us and answered many questions that we had about all the features on the car. More
We have NEVER been treated at any of our previous car dealerships like Superior Lexus treats us! We are so happy we switched to a Lexus. The current vehicle we own is our 2nd Lexus and could not be hap dealerships like Superior Lexus treats us! We are so happy we switched to a Lexus. The current vehicle we own is our 2nd Lexus and could not be happier. John, happens to be one of the BEST service person ever! He is very caring and takes time with us. He is not one to push us off or rush us. THANK YOU JOHN!!!!!!! More
I bought my first Lexus 8 yrs ago new (2004 GX470). I still have it today and am very pleased with my GX470. (I have never had anything go wrong with the it.) After doing much research in the market for still have it today and am very pleased with my GX470. (I have never had anything go wrong with the it.) After doing much research in the market for a new vehicle, I decided to stay with a Lexus. So, today I own a RX 450 Hybrid! I am glad to say I bought my 2nd Lexus and I know it will be as dependable as my first Lexus! Thank you to Lance, Heather, and Kathy for making my decision a positive experience. I LOVE Lexus! More
We had a very enjoyable experience when we met with Dennis DeGoosh. If you are in the process of purchasing a vehicle, I would highly recommend that you use Dennis to help make the experience easier fo Dennis DeGoosh. If you are in the process of purchasing a vehicle, I would highly recommend that you use Dennis to help make the experience easier for all involved. More