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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
546 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 546 reviews

April 17, 2012

Dan and Mike did a great job of getting us in and out of the dealership in a quick and efficient manner. I arrived at the dealership about 5:30 after work and was home by 6:30. My wife drove off in her no More

by mnichols2
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Daniel Cundiff, Kathy Groenenboom
April 11, 2012

Came in for service on my 09 RX350, Left with a new 2012 RX 350. Great people to work with enjoyed the experience and look forward to my next Lexus from Lexus north. More

by argos123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom
Apr 13, 2012 -

Hendrick Lexus Kansas City North responded

We thank you for your five star review! Your loyalty and outstanding feedback are much appreciated. We were glad to work with you again on the 2012 RX, and look forward to seeing you again in the service drive!

April 11, 2012

We have purchased two cars through Jack Briggs at Superior Lexus North. Each experience has been completely satisfactory and we have been very happy with both cars. We would certainly go to him in th More

by maryann5408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom
Apr 13, 2012 -

Hendrick Lexus Kansas City North responded

WOW! That's what we call a great review! Loyal customers such as yourself are truly valuable and we certainly appreciate that you took the time to share your feedback. Thank you for your recommendations and Jack looks forward to working with you again when you are ready for your third vehicle. :)

April 07, 2012

This was a great car buying experience!! The "no-hassle", "no-pressure" approach by Jack was a relief for us. We enjoyed working with him and will definitely be repeat customers. Thanks for wo More

by dcjames1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone
Apr 09, 2012 -

Hendrick Lexus Kansas City North responded

Thank you so much for taking the time to offer your feedback regarding your experience with Superior Lexus North. We are happy to hear that the experience was exactly what you were looking for! We look forward to the opportunity to work with you again in the future!

March 29, 2012

We feel everyone at this dealership is very knowledgable, courteous, and customer-service oriented. They want to make sure we have all our questions answered. We look forward to a continued business relati More

by lindacurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Steve Keltner, Heather Marzan
Apr 09, 2012 -

Hendrick Lexus Kansas City North responded

We want to thank you for your five star review Linda! It's wonderful to hear that you felt at ease while working with our staff. We were glad to help, and hope to work with you again in the future! Enjoy your new vehicle!

March 29, 2012

I was looking for a used auto for my grandson. They had one that fit our needs. Dealership was friendly and open. It worked out well for both of us. More

by crbice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Steve Keltner
Mar 29, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your great review! We are glad that we were able to help out in finding a vehicle suitable for your grandson! Thank you for choosing Superior Lexus North, and thank you for sharing your experience!

March 26, 2012

Pleasantly surprised with trading my RX in for a new model- came in for an oil change, & thanks to talking with Julie Shaw & indicating perhaps an interest to her, had a great experience with Tarek Jeba More

by salindquist7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Kathy Groenenboom
Mar 27, 2012 -

Hendrick Lexus Kansas City North responded

WOW! What an amazing five star review! Thank you so much for offering you thoughts regarding your experience, from start to finish. We are happy to hear that you enjoyed your time spent with Superior Lexus North!

March 21, 2012

We have purchased many new cars, but this was by far the best experience we have ever had. Lance is the most knowledgeable, courteous and honest sales representative we have purchased a car from. Kathy th More

by melsigrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Lance Swenson, Kathy Groenenboom
Mar 22, 2012 -

Hendrick Lexus Kansas City North responded

We are thrilled to see your five star review! To know that we have surpassed your experiences with any other dealership means a great deal to our team. It's great to know that our efforts really make a difference. Thank you for your business, and enjoy your new car!

March 19, 2012

Wonderful experience from beginning to end. We were able to test drive the cars that we were interested in and found one that we knew would fit our needs. Everyone at the dealership was professional and fr More

by shawdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh Kathy Groenenboom, Dennis DeGoosh, Kathy Groenenboom
Mar 20, 2012 -

Hendrick Lexus Kansas City North responded

We appreciate your five star review! Thanks for letting us know that you felt very well taken care of by Dennis and the rest of the staff. Enjoy your new car, and we look forward to working with you again in the future!

March 09, 2012

This is the second car we bought from this dealership and we are always impressed with their exceptional customer service. We would like to thank Heather,Steve, Kathy and Michael for helping us this time. More

by 15128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather , Steve, Kathy, Michael, Michael Arnone, Steve Keltner, Heather Marzan, Kathy Groenenboom
Mar 09, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your five star review, as well as your loyalty to Superior Lexus North! Our loyal customers know better than anyone what to expect from our dealership, and we are glad that we could provide exceptional service on each occasion you have worked with us! Thank you again!

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