Hendrick Lexus Kansas City North

The people I worked with at Superior North were exceptional. They were very helpful and it was a very pleasant experience. Heather Marzan, Jack Briggs and Julie Shaw were great to work with and I exceptional. They were very helpful and it was a very pleasant experience. Heather Marzan, Jack Briggs and Julie Shaw were great to work with and I would recommend them to friends and family. More

This is the second car that I've bought with Daniel Cundiff. I looked around at other dealers but I always ended up here working with Daniel. Daniel always remembers my name after the sale and keeps Cundiff. I looked around at other dealers but I always ended up here working with Daniel. Daniel always remembers my name after the sale and keeps in mind what I want. He doesn't pressure you into something he doesn't think is a good fit. Its refreshing to have someone think about you and not just the sale. He listens and is a truly amazing person. The rest of the support staff at the dealership compliment Daniel and allow him to do his job. I'm very happy with my new purchase and once again Daniel found me something that I wanted! Paul V Liberty, MO More

We had a great experience, the people at Superior Lexus are very friendly and professional. We especially loved the "delivery room" experience - what a great way to send new owners off with their new car. are very friendly and professional. We especially loved the "delivery room" experience - what a great way to send new owners off with their new car. More

I want to complement two individuals in your organization for their help in my purchase of a 2013 SL 550. I was having my SC 430 serviced at your Lexus North location in Kansas City, Missouri, and was lamen for their help in my purchase of a 2013 SL 550. I was having my SC 430 serviced at your Lexus North location in Kansas City, Missouri, and was lamenting to your service manager that I had been very happy with the Lexus, but at 100,000 miles it was time to trade. I told him unfortunately I wanted a Mercedes, but was going to have to buy it in Naples, Florida, since the local Mercedes (not yours) dealership was difficult to deal with. A Lexus sales consultant, Dennis DeGoosh, overheard my conversation and at first tried to sell me on the new Lexus, but eventually offered to actually help me get what I wanted from 983 miles away. He also was willing to take the trade on my car, amazing. I told him, he had to personally stay involved in this complicated of a transaction, if we were going to complete the deal. He did. He contacted Scott Anderson at your Charlotte dealership. The second problem would be that this was January and the 2013's weren't available until May. Scott collected the available information and we cut a deal on a car that I had never seen in person for delivery three months later. VERY UNUSUAL AT LEAST FOR ME. The Mercedes was delivered yesterday in Kansas City and it in a word, is an AMAZING car. I love it. Special thanks also goes to Gene Ivey, Sundance Transport Inc. for the extra care and quick service he gave the car on the way to Kansas City from Charlotte. I have been in the retail business for 45 years. Truly, Dennis DeGoosh, Scott Anderson and Gene Ivey are to be commended for their efforts. They are the kind of people I would like to have working for my company. More

We had a great experience trading our 08 Hybrid 400H on 13 Hybrid 450. We were able to work out a deal that we all could come out feeling good about. The Delivery of our new vehicle by Kathy Groenenboom 13 Hybrid 450. We were able to work out a deal that we all could come out feeling good about. The Delivery of our new vehicle by Kathy Groenenboom was very informative she is very knowledgeable about every aspect of our new Hybrid! More

This dealership has exceptional customer service and is very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! very knowledgeable of their product. From the relaxed atmosphere to the excellent hospitality, a great overall experience! More

I would first like to state that the overall experience at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no at Superior Lexus North was Outstanding. Every SLN Associate was genuinely welcoming making my purchasing experience comfortable. I truly like how no one made me feel rushed. My Sales Associate took the time to really explain to me, a first time Lexus owner, all the feautures and safety attributes, even synching my garage door opener to my Lexus. Fantastic service overall. After the purchase, I felt like buying another Lexus right away from SLN, however I am happy with the one I bought. Thanks SLN and thank you Dennis DeGoosh for making the buying experience, Most Excellent! More

Sharon Hakel-Hatton (wife) and I would simply say "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers "our purchasing/trade-in experience far exceeded our expectations. In addition, to the quality experience I call "top self", because several dealers in our country fall short in customer service. Superior Lexus North (SLN) is "spot-on"!! The most successful persons in this world are those whom live by this mind-set, "discovery comes from the prepared mind". We WILL, with no hesitation give SLN our best recommendation, when dealing with a Lexus dealership. The most successful dealerships, live their mission with quality staff, SLN has mastered that in spades. That is better possible due to your products; they are without question the best value in America, and around the world. Richard (Dick) Hatton Ashland, NE PS: Hire more sales persons like Heather Marzan and sales managers like Casey Goff. Talent is not taught, it is imbodied. More

This wsa the second vehicle I have purchased within 6 months at the dealership. Both experiences were absolutely fantastic. Very professional, courteous and efficient. The delivery process is very imp months at the dealership. Both experiences were absolutely fantastic. Very professional, courteous and efficient. The delivery process is very impressive and Kathy is a wonderful resource at the dealership. Steve is extremely knowledgable on the Lexus offerings and works very hard to get the deal completed. I will definitely be back for future vehicle purchases!! More

Had a great experience with Superior Lexus North. It was nice driving in and not being confronted by a pushy salesman. Tarek was polite, informative AND let us have our space to make a decision. Everyone nice driving in and not being confronted by a pushy salesman. Tarek was polite, informative AND let us have our space to make a decision. Everyone we dealt with was great and I was in and out faster than any car purchase I have ever had. More