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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
546 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 546 reviews

June 23, 2012

Helpful, prompt and courteous. They make getting service work done easy. Never a long wait and always keeping you informed as to what is needed and how long the requested work will take. More

by dwiatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ramsey, John Strode, Mike Taylor
Jun 27, 2012 -

Hendrick Lexus Kansas City North responded

A great five star review for the service department! Thank you for sharing your thoughts! We look forward to the opportunity to be held to this standard each and every time you bring your Lexus in for scheduled service!

June 22, 2012

Every one was very helpful to us during our purchase. Daniel Cundiff was very knowledgeable regarding the features on the can and did an excellent job of informing about the car. Kathy Groenenboom was m More

by aschuler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Goff, Daniel Cundiff, Kathy Groenenboom
Jun 27, 2012 -

Hendrick Lexus Kansas City North responded

It was our pleasure to offer our Lexus high quality service from start to finish during the process of finding your new car. Your feedback is very appreciated, and Dan, Casey, and Kathy all truly enjoyed the time they spent working with you!

June 20, 2012

This is the 2nd car my husband bought from Steve and we had a wonderful experience. Steve is so professional and patient and efficient. He helped us make the best decision and got the price where it needed More

by Hatten213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Repeat customers are truly valuable! Thank you for your loyalty, as well as your five star review. We are please to hear the Steve was able to meet your expectations on more than one occasion. Thank you again!

June 20, 2012

I had been looking for a car for over six months prior to coming to Superior Lexus. I had dealt with many Salesmen in that time. I was impressed with the knowledge and the low pressure tactics at Lexus. I fe More

by Jdcranky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your thoughtful five star review. We are glad that our staff was able to make such an impression and we certainly appreciate your recommendations to your family and friends! Thank you for your time, as well as your business!

June 19, 2012

Justin Heger is very professional and makes sure every detail is covered. He is very timely and expedient with service and concerned with my time out of my car. He has been fantastic to deal with and th More

by cwlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Heger, Justin Heger
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for taking the time to offer your review regarding your service/parts experience with Superior Lexus North! Service and Parts are a major part of the dealership customer service that sometimes does not get the recognition it deserves. We appreciate you and your loyalty!

June 15, 2012

When I decided to look at new cars, I ran into Abbey Whitney, whom I have known for many years and who works at the North dealership, and she spoke so enthusiastically about the people and great service More

by candyj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Kathy Groenenboom, Robb Walter
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Wow! Thank you very much for taking the time offer your five star review Candy! This feedback is important not only us, but to the numerous other customers out there considering purchasing a car in the Kansas City area! We are thrilled that you enjoyed your experience, and would like to thank you for your loyalty to Robb, and Abbey. :)

June 13, 2012

The quality of service I received at this dealership and with salesperson Steve was in a phase, "AWESOME". I am an educator and aware of the need to serve our consumers with respect and care. I received s More

by pchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Steve Keltner
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Thank you for your fantastic five star review! We are beyond thrilled to hear that your expectations were not only met, but surpassed! Enjoy your vehicle and we look forward to working with you again in the future!

June 10, 2012

From start to finish I was very happy with the sale process. Tarek and Michael took some extra steps that I am very grateful for. I enjoyed my experience and would recommend this dealership to anyone More

by elleroeser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

Another five star review! Thank you for taking the time to share your opinions with us, as well as with those looking to purchase a car in the future. We appreciate your recommendations and look forward to the opportunity to assist you agian in the future!

June 03, 2012

Way better experience than other dealers in the area -- especially Superior Lexus South. The team was personable, reasonable, and easy to work with. That's what a car buying experience should be! More

by wrightjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Briggs, Corey Goff, Michael Arnone
Jun 22, 2012 -

Hendrick Lexus Kansas City North responded

We'd like to offer a sincere thank you for taking the time to post your review of the experience you had with Superior Lexus North. We are happy that you found the time spent with us enjoyable, and surpassing your expectations! We hope for the opportunity to work with you again in the future. Enjoy your new vehicle!

May 30, 2012

Superior Lexus North treats a costumer with respect and honesty. They go out of their way to be friendly, cooperative and supportive. This is the third Lexus I have purchased from this specific dealership More

by kimdclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Michael Arnone, Kathy Groenenboom
May 31, 2012 -

Hendrick Lexus Kansas City North responded

Wow! A five star review from a repeat customer means so much to us! Your loyalty has lead us to believe we are doing something right, but it always feels good to hear it direct from the source! We look forward to many more years of service and thank you again for your loyalty!

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