Hendrick Lexus Kansas City North
Kansas City, MO
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I have never had such excellent service from a New or Used car sales representative. Mr. Keltner was recommended by another greatly satisfied customer! Mr. Steven Kimble had purchased a Lexus SC 430 f Used car sales representative. Mr. Keltner was recommended by another greatly satisfied customer! Mr. Steven Kimble had purchased a Lexus SC 430 from Mr. Keltner and Superior Lexus North. He related that he had the best customer service he had ever received while working with Mr. Keltner. Based upon knowing the quality of work that Mr. Kimble expects with any major purchase, this came as a very high complement. Mr. Kimble provided me with Mr. Keltner's name and phone number. I was able to acquire his e-mail address through the dealership URL. Mr. Keltner promptly returned my e-mail and we made an appointment to meet later in the week. From the time that I arrived at Superior Lexus North, I was impressed with the attention of detail in the dealership as well as Mr. Keltner. Mr. Keltner provided a relaxed and educated guidance that was excellent. His attention to my needs and want guided me to the purchase that was a perfect match. Many thanks to Mr. Keltner and the supporting staff of Superior Lexus North for an outstanding customer experience. More
Excellent experience from the point of inquiry regarding the 2013 RX 350 to past the close of our sale. The entire process was customer friendly and personalized to us. Looking forward to many years ahead the 2013 RX 350 to past the close of our sale. The entire process was customer friendly and personalized to us. Looking forward to many years ahead of our continued contact and service with Superior Lexus North and the entire team! More
Very surprised to find myself enjoying something other than my Nissan Murano! Dennis and Kathy were wonderful; friendly and helpful, they made our time at the dealership comfortable. than my Nissan Murano! Dennis and Kathy were wonderful; friendly and helpful, they made our time at the dealership comfortable. More
Great experience with the staff. John Fritz was the sales person and was extremely helpful and provided a nice shopping experience, though the RX 350 I bought really sold itself after the test drive. sales person and was extremely helpful and provided a nice shopping experience, though the RX 350 I bought really sold itself after the test drive. Overall, great experience. More
They were prompt and did great work. They did what they promised. I took my Lexus 350 in for the 10,000 mile service and and the service I received was excellent. I would recommend this place for any need promised. I took my Lexus 350 in for the 10,000 mile service and and the service I received was excellent. I would recommend this place for any needed service on your Lexus. I have also had body work done at this dealership and I would highly recommend their body shop for that. More
Outstanding customer service as always. In fact, I purchased an additional Lexus during my visit. Reason for the purchase was the car had been serviced at Superior Lexus North for the past 4+ years, purchased an additional Lexus during my visit. Reason for the purchase was the car had been serviced at Superior Lexus North for the past 4+ years, the same sales consultant, Lance, who sold us our first Lexus 4 years ago, and fair price. Outstanding dealership! More
We bought our first Lexus from Superior North in 2009 and just bought our 2nd one. Our experience has always been wonderful. They are very helpful and very friendly. We will continue to purchase our vehic just bought our 2nd one. Our experience has always been wonderful. They are very helpful and very friendly. We will continue to purchase our vehicles there and deffinately recommend them to our friends and family. More
Out of all the times that I have purchased a vehicle, this was by far the smoothest transaction that I have had. The dealership offered me a far better rate that the credit union. The staff was super and this was by far the smoothest transaction that I have had. The dealership offered me a far better rate that the credit union. The staff was super and Tarek was very professional and patient. All the staff that I interacted with treated me like a customer and not a number. I have visited other dealerships in the Tiffany Springs area and SLN is by far one of the friendliest. I am very pleased with the purchase of my CPO ES350. More
I have taken my 2007 Lexus to Superior Lexus North for service since it was new. I have always been treated professionally and politely by all of the staff. My vehicle has always been done on time,washed service since it was new. I have always been treated professionally and politely by all of the staff. My vehicle has always been done on time,washed and usually a courtesy car was furnished. When we travel, Superior has an employee drop us off at the airport. Before our flight returns, the vehicle is delivered to the airport and waiting for us upon our arrival, this is a great service. I have dealt with many of the employees and have always had a very positive experience and never a problem. I have never experienced this level of service at any other automotive dealships. Thanks to all of you at Superior North for a job well done. JR Radtka More
John Strode successfully demonstrated his abiltiy to make me feel that all was going to be taken care of with my car. I was impressed with his determination to solve the problem that I was experiencing. I me feel that all was going to be taken care of with my car. I was impressed with his determination to solve the problem that I was experiencing. I also appreciated the time he took to update me on the progress that was occuring. As a result, I will continue my loalty to Superior Lexus North. More