Hendrick Lexus Kansas City North

My rating is based on 8 years of taking my 2001 Lexus to Superior Lexus North and have been pleased with the personnel, service, and accomadation while waiting. Superior Lexus North and have been pleased with the personnel, service, and accomadation while waiting. More

We were having problems connecting/ using the blue tooth on my husband's new Lexus. Steve was extremely patient with my husband as he tried to help him input the phone numbers and practice using the blue t on my husband's new Lexus. Steve was extremely patient with my husband as he tried to help him input the phone numbers and practice using the blue tooth...there are some differences between the new Lexus and the one my husband previously had. Steve helped my husband to get everything set up that he needed in order to be comfortable using the blue tooth. More

Superior Lexus South in KC is about a mile from my house and Superior North is about 35 miles from home. That should tell the story about the North store. The service, both mechanical and customer, is con and Superior North is about 35 miles from home. That should tell the story about the North store. The service, both mechanical and customer, is consistently outstanding! John Strode is a true professional and he makes the entire experience a very pleasant one, even paying the bill is not so bad. Hats off the to your entire SLN team! More

Had a battery failure at home. Called the dealership. In 20 minutes 2 friendly servicemen came to the house and jump-started the car. I drove to the dealership and received immediate attention, and had In 20 minutes 2 friendly servicemen came to the house and jump-started the car. I drove to the dealership and received immediate attention, and had a new battery installed. Also, enjoyed the TV waiting room with its snacks and beverages. More

I drive 35 miles out of my way to go to this dealer for service. There isn't a more honest, professional, and capable service shop in the country. These guys know you by name and treat you like family. service. There isn't a more honest, professional, and capable service shop in the country. These guys know you by name and treat you like family. More

I've bought several cars here. My time is precious, and they get that. Dennis DeGoosh and Kathy Groenenboom are true professionals and a pleasure to do business with. What a pleasure buying fantastic veh they get that. Dennis DeGoosh and Kathy Groenenboom are true professionals and a pleasure to do business with. What a pleasure buying fantastic vehicles from genuinely nice people. More

Service Consultant was very professional and helpful. Repairs to rider's side window were well done and window now looks and operates like new. I am very satisfied with the work that was done. Repairs to rider's side window were well done and window now looks and operates like new. I am very satisfied with the work that was done. More

My husband and I recently bought a new car at this dealership. After an extensive car search involving many different Kansas City car dealerships (including Chevy, Honda, Ford, Mazda, and a different dealership. After an extensive car search involving many different Kansas City car dealerships (including Chevy, Honda, Ford, Mazda, and a different Lexus dealership), we were most impressed with the professionalism, knowledge, and friendliness of the people at this dealership. It was the best experience by far and we would recommend this dealership to anyone interested in a new or used Lexus. More

Leaking rack and pinion found at my 50,000 service. Got parts ordered and got me right in to get the assembly replaced. New loaner ready for me...back to me that day. parts ordered and got me right in to get the assembly replaced. New loaner ready for me...back to me that day. More

I live close to this dealer and had bought one from them in the past. In returning after 6 yrs. my first contact with a sales associate didn't go so well. So my son, who lives 3 hrs. away took over and go in the past. In returning after 6 yrs. my first contact with a sales associate didn't go so well. So my son, who lives 3 hrs. away took over and got terrific results with Tarek. He listened to my son and they were able to strike a deal over the phone. When I went to pick it up, I was rushed for time but Tarek did his best to go over the things I would need to know and go back another time for the full instruction. I enjoyed so much working with Tarek and would highly recommend him. Thanks Tarek. More