Hendrick Lexus Kansas City North
Kansas City, MO
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We bought a car this week from Dustin Nelson and we could not of been more pleased with him as a professional salesman. We had shopped at other Lexus dealerships in MO and out of state. We were prepared to not of been more pleased with him as a professional salesman. We had shopped at other Lexus dealerships in MO and out of state. We were prepared to fly to TX to pick out a used Lexus from a dealer who has a very large inventory with great prices. We were sold on Dustin so we bought local. Dustin is very knowlegable with all the Lexus models, plus he was polite in helping us decide which model met our current needs. This is our third Lexus and when it is time to buy number four, we will return to work with Dustin Nelson. More
Great experience buying my first Lexus. Dan Cundiff was great to work with. So far this has been the easiest dealer to buy a new car. I've bought from other Hendrick dealers and I have to say their reputat great to work with. So far this has been the easiest dealer to buy a new car. I've bought from other Hendrick dealers and I have to say their reputation of great customer service continues above and beyond. More
Absolutely awesome experience! Everyone was extremely friendly, helpful and very professional. This purchase was actually a surprise birthday gift for my wife, everyone at Superior Lexus North was extre friendly, helpful and very professional. This purchase was actually a surprise birthday gift for my wife, everyone at Superior Lexus North was extremely accommodating and ensured everything was perfect for the big day! From my initial contact with the dealership via the internet with Julie Shaw, to being greeted at the front door by Jeremy Waple my salesperson, to finalizing the deal with Corey Goff everyone could have not been more polite and friendly, meeting every need. The entire process was completed easily and without any surprises, even the finance manager, Mike Arnone exceeded my expectations. After the big surprise, my wife and I had an awesome delivery acceptance experience with Kathy Groenenboom, what an absolute pleasure to be around, and she answered absolutely every question!! Not to be outdone, the Service Department was second to none when we had a few concerns with the car, Richard Walker quickly put our minds at ease and is possibly the friendliest person I think I have ever met! While I was genuinely impressed with the entire experience, I would be remiss if I didn't highlight my salesperson, Jeremy Waple. What an awesome salesmen, Jeremy was extremely helpful and super polite, a real pleasure and extremely easy to work with! I look forward to purchasing my next Lexus at Superior Lexus North! More
This dealership is great to work with. The staff is not pushy, they were easy to work with, listen to what we wanted and make it work. Thank you Dennis DeGoosh for a great experience. pushy, they were easy to work with, listen to what we wanted and make it work. Thank you Dennis DeGoosh for a great experience. More
Great experience all the way around. Lance was very helpful--quick to answer my questions (even during off hours). We are on our third Lexus--this was the first time we purchased from Superior North, helpful--quick to answer my questions (even during off hours). We are on our third Lexus--this was the first time we purchased from Superior North, and we will go there again (and look for Lance) when we're ready to purchase our fourth. More
This is the third automobile we have purchased from the Hendrick organization, the second from Superior Lexus North in Kansas City. We purchased the first time because of the excellent customer service pro Hendrick organization, the second from Superior Lexus North in Kansas City. We purchased the first time because of the excellent customer service provided us by Steve Keltner and the team and the excellent inventory at the dealership. We returned for a second vehicle for the same reasons. Steve and Superior Lexus North will always be our first stop and choice for an auto purchase and service. None better! More
Was looking to add a second car to our family and we found it at Superior Lexus North. Dealing with Steve was a pleasure and a great experience. We would recommend him or the dealership to any of our fr found it at Superior Lexus North. Dealing with Steve was a pleasure and a great experience. We would recommend him or the dealership to any of our friends. More
Dennis is very knowledgeable, helpful, and does not use pushy sales tactics. We really enjoyed visiting with him and appreciated his kindness and professionalism. At pickup of the new vehicle, Kathy ex pushy sales tactics. We really enjoyed visiting with him and appreciated his kindness and professionalism. At pickup of the new vehicle, Kathy explains features again very throughly. More