Hendrick Lexus Kansas City North

5 star Review My husband and I bought a Lexus 350 RX. Our sales person, Daniel Cundiff was very professional and attentive to all of our needs. Thank you to both hi My husband and I bought a Lexus 350 RX. Our sales person, Daniel Cundiff was very professional and attentive to all of our needs. Thank you to both him and Kathy for making our purchase a pleasant morning. We love our new vehicle. More

Love Lexus North Our 2015 ES 350 is the 4th Lexus we have purchased from this dealership and each experience has been excellent. Every member of the staff is eager to Our 2015 ES 350 is the 4th Lexus we have purchased from this dealership and each experience has been excellent. Every member of the staff is eager to be helpful, happy to go the extra mile to make every aspect of the purchase, from test drive to delivery, as easy as possible. Can't say enough good things about Hendrick Lexus North. Thanks, Dennis DeGoosh, for all your help! More

Bad Service I took my car in for service on 7/14/15 got a call back and was told it would not be ready till the 16th. I told them that i could not get my car on t I took my car in for service on 7/14/15 got a call back and was told it would not be ready till the 16th. I told them that i could not get my car on that day because i was going out of town. I was told don't worry about it just pick it up when you get back in town. I was told my car would be secured. when i go to pick my car up on the 20th my car was broken into. They told me it would all be fixed. I didn't get my car back till the 25th and it was still not right. The driver door had paint damage to it and when they put in the new window the door panel was also damaged. There was water in my car from when it rained the night my car was broken to. The service manger Justin Ayers told me that if the car had more than a broken window that it would be my insurance that would have to fix it. Also the day i went to pick up my car i noticed that my driver side wheels had be damaged. I was told to come back on monday and talk to Justin Ayers. He told me that they would take care of everything. I took my car back to them on the 3rd of Aug. I got a call on the 5th saying my car was ready. When i got their the door panel was not fixed and the out side paint had not been fied also. The wheels where never touched. I was told be Justin Ayers that they had tried to fix them. When i asked to speak to to Justin he had already gone home for the day at 3 in the afternoon. I asked to speak to the GM Ken Newman and told him what was going on and he call Justin. After talking to Justin and Ken they both stated that the damage to my wheels was pre-existing damage and it would not be fixed by them. I was told that i would have to buy new wheels out of my own pocket. This after i was told be Justin on 7/27/15 that Lexus would take care of it. I would not take my car to Hendrick Lexus Kansas City North. They don't have cameras on the outside of the building and don't pay anybody to secure their parking lot at night. More

awesome all the way around! Buying my new ES350 was an awesome experience from beginning to end. Nouhad is an awesome sales associate & I would recommend him highly. Even after m Buying my new ES350 was an awesome experience from beginning to end. Nouhad is an awesome sales associate & I would recommend him highly. Even after my purchase, he & Kathy G. have made themselves available for any questions. Kudos to the two of them. They are winners!! More

Great Experience I just bought my first Lexus. I bought it from Hendrick Lexus Kansas City North. I worked with Samh Youssef. I highly recommend him to anyone that wan I just bought my first Lexus. I bought it from Hendrick Lexus Kansas City North. I worked with Samh Youssef. I highly recommend him to anyone that wants to buy a Lexus. It was probably the best experience I have ever had buying a car. He took the time to get to know me and knew exactly what I wanted - a pre-owned Lexus with 10,000 or less miles. He shopped until he found the exact car I was looking for. He is respectful and is a straight shooter. I guarentee you will enjoy working with him! More

A Job Well Done! The total buying experience from my initial contact for an appointment thru the entire sales process was singularly Outstanding. Bravo to Sameh Yousse The total buying experience from my initial contact for an appointment thru the entire sales process was singularly Outstanding. Bravo to Sameh Youssef's salesmanship approach of being able to communicate solid knowledge of his product, in this case a Toyota Avalon, and his company's willingness and ability to service it thru the duration of ownership. The professionalism that was exhibited, not just by Sameh, but from each and every staff member with whom I had dealings during the entire purchase process made this a pleasant, non-pressure venture. I look forward now to the top notch Customer Service that I'm sure I will receive. More

Great dealership We have been dealing with Steve for the last 5 years and found them to be very helpful. They also have an excellent service department. We have been dealing with Steve for the last 5 years and found them to be very helpful. They also have an excellent service department. More

M Peralta I am so grateful for Dennis DeGoosh for contacting us and helping my wife and I finding a vehicle. I explained to Dennis what we were looking for and I am so grateful for Dennis DeGoosh for contacting us and helping my wife and I finding a vehicle. I explained to Dennis what we were looking for and he found us a nice Toyota Camry that met our needs. More

Friendliest dealership Working with Dennis DeGoosh is a delight, he is so friendly, aware of customer needs and delivers with great customer service-the best. We have bought Working with Dennis DeGoosh is a delight, he is so friendly, aware of customer needs and delivers with great customer service-the best. We have bought from him before. Casey was also a great guy to work with, the process of paperwork was easier with his friendliness. More