Back

Hendrick Lexus Kansas City North

Kansas City, MO

5.0
571 Reviews

9300 NW Prairie View

Kansas City, MO

64153

Directions

By Type

Showing 571 reviews

April 30, 2021

Experience amazing at Hendrick Lexus KC North. They knock it out the park every time. Colby and the service team will take great care if you. More

by paul.tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
May 01, 2021 -

Hendrick Lexus Kansas City North responded

Paul.tracy, we are so happy to read such a great review about Lexus Kansas City North! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

Michael was professional and informative. I even left my garage door in my car when I left with the loaner. I had to return to grab it. He had it available for me when I got back to the office. Fast and ef More

by Jeremyang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 26, 2021 -

Hendrick Lexus Kansas City North responded

Jeremyang, we are glad we could help!

March 25, 2021

Michael is always helpful and pleasant. He always keeps us informed as to what is going on with the vehicle so there are no surprises. More

by skgreen60
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor , Mike Taylor
Mar 26, 2021 -

Hendrick Lexus Kansas City North responded

Skgreen60, thank you for your kind words and this wonderful review!

March 24, 2021

Great Service! I always bring my car to Michael Taylor and the service team up North. They do great work and return your car quickly. More

by 83ags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 25, 2021 -

Hendrick Lexus Kansas City North responded

83ags, we are so pleased you enjoyed your visit to Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2021

The team is very knowledgeable and friendly. It’s always a pleasure to use them. They are thorough and the video of the inspection was a plus. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Mar 16, 2021 -

Hendrick Lexus Kansas City North responded

Diane, thanks for your praise and kind comments about our team.

March 06, 2021

In shopping for our car, we visited KC’s 2 Lexus dealers. The first was great, but we wanted to check out KC North as well. Oh my gosh ! Jeff Breaux is amazing! He is genuinely friendly, He is not at More

by Mberney10
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Breaux, Michael Arnone
Mar 08, 2021 -

Hendrick Lexus Kansas City North responded

Mberney10, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2021

It was the first and only place we went to test drive a Lexus. Little did we know, we would be driving home a new-to-us 2016 NX200t. Dennis and the rest of the team that we had contact with were very perso More

by deeds715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Mar 05, 2021 -

Hendrick Lexus Kansas City North responded

Deeds715, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Kansas City North. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2021

I had a quick service need with my Lexus 350. Michael and the Hendricks team were highly responsive - problem resolved! They did not charge for the fix. Michael is the best! I will most likely trade fo More

by carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Carl, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2021

I came in for my 120,000 service. Even though I still had 1,500 miles to go. I have moved and no longer add the miles. Michael Taylor said after looking up my last service that it was time for the oil More

by kayguntert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor ,Service Consultant
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Kayguntert, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy Michael could meet your expectations! We look forward to your next visit! Take care!

March 03, 2021

Servicei is the best. Thought I was ready to give up my car because I'm in a retirement home now but this is the best service ever and it runs like a top!I I am so pleased with lexus and the dealer! Could More

by lavenanuzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Lavenanuzman, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

...
35
...