Hendrick Lexus Kansas City North
Kansas City, MO
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In shopping for our car, we visited KC’s 2 Lexus dealers. The first was great, but we wanted to check out KC North as well. Oh my gosh ! Jeff Breaux is amazing! He is genuinely friendly, He is not at The first was great, but we wanted to check out KC North as well. Oh my gosh ! Jeff Breaux is amazing! He is genuinely friendly, He is not at all pushy. He is very knowledgeable and couldn’t have been easier to talk to ! Did a great job explaining available options on the RX 350. We never felt rushed. Michael Arnone, the finance manager, was very helpful explaining available product warranties. Dennis and Margie Sipkin More
It was the first and only place we went to test drive a Lexus. Little did we know, we would be driving home a new-to-us 2016 NX200t. Dennis and the rest of the team that we had contact with were very perso Lexus. Little did we know, we would be driving home a new-to-us 2016 NX200t. Dennis and the rest of the team that we had contact with were very personable and helpful. Every step of the process from showing available cars to explaining all the car features was seamless. Great experience. We would recommend to anyone. More
Servicei is the best. Thought I was ready to give up my car because I'm in a retirement home now but this is the best service ever and it runs like a top!I I am so pleased with lexus and the dealer! Could car because I'm in a retirement home now but this is the best service ever and it runs like a top!I I am so pleased with lexus and the dealer! Could't be happier. I sent a friend to take it to Lexus for serviceand pick it up so I didn't have 'service person but I can guarantee if they work here they are good!!! LaVena Nuzman More
I had a quick service need with my Lexus 350. Michael and the Hendricks team were highly responsive - problem resolved! They did not charge for the fix. Michael is the best! I will most likely trade fo and the Hendricks team were highly responsive - problem resolved! They did not charge for the fix. Michael is the best! I will most likely trade for a new sedan in coming months - it will be a Lexus because of Micheal and the Hendricks service. More
I came in for my 120,000 service. Even though I still had 1,500 miles to go. I have moved and no longer add the miles. Michael Taylor said after looking up my last service that it was time for the oil had 1,500 miles to go. I have moved and no longer add the miles. Michael Taylor said after looking up my last service that it was time for the oil change. I have called Michael between services for things about to my Lexus. And I have recommended him to my friends. He does a nice job there. Your lucky to have him. More
Jeff Breaux was personable, helpful and provided excellent customer service. From meeting us at the door for our scheduled appointment times, offering refreshments, listening to our needs/wants, and excellent customer service. From meeting us at the door for our scheduled appointment times, offering refreshments, listening to our needs/wants, and making the purchase process painless, he was gracious and pleasant. I would sincerely and confidently recommend him and the Hendrick dealership to anyone desirous of purchasing a new Lexus. More
We bought our car here, and drive 125 miles to get it serviced at this dealership. Michael Taylor is the best service consultant we have ever worked with. He is friendly and professional, discusses all serviced at this dealership. Michael Taylor is the best service consultant we have ever worked with. He is friendly and professional, discusses all the options for service, and makes the entire experience worth the long drive. I appreciate the way the entire dealership treats us as valued customers. More
Had a great experience at Hendricks Lexus. Putu was wonderful. Everyone I met was professional and friendly. I loved their no pressure sales, and their commitment to finding the perfect car for me. wonderful. Everyone I met was professional and friendly. I loved their no pressure sales, and their commitment to finding the perfect car for me. Omar in financing was also very helpful. I’ll be back when I’m in the market again. More
My experience at this dealership was very good. Purchasing cars is not something I enjoy and overall the process was very easy finding the perfect car for my wife. The dealership was patient with Purchasing cars is not something I enjoy and overall the process was very easy finding the perfect car for my wife. The dealership was patient with me as I decided between lease versus buy with rapidly approaching incentive deadlines. More