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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

March 16, 2021

The team is very knowledgeable and friendly. It’s always a pleasure to use them. They are thorough and the video of the inspection was a plus. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Mar 16, 2021 -

Hendrick Lexus Kansas City North responded

Diane, thanks for your praise and kind comments about our team.

March 06, 2021

In shopping for our car, we visited KC’s 2 Lexus dealers. The first was great, but we wanted to check out KC North as well. Oh my gosh ! Jeff Breaux is amazing! He is genuinely friendly, He is not at More

by Mberney10
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Breaux, Michael Arnone
Mar 08, 2021 -

Hendrick Lexus Kansas City North responded

Mberney10, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2021

It was the first and only place we went to test drive a Lexus. Little did we know, we would be driving home a new-to-us 2016 NX200t. Dennis and the rest of the team that we had contact with were very perso More

by deeds715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Mar 05, 2021 -

Hendrick Lexus Kansas City North responded

Deeds715, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Kansas City North. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2021

Servicei is the best. Thought I was ready to give up my car because I'm in a retirement home now but this is the best service ever and it runs like a top!I I am so pleased with lexus and the dealer! Could More

by lavenanuzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Lavenanuzman, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2021

I had a quick service need with my Lexus 350. Michael and the Hendricks team were highly responsive - problem resolved! They did not charge for the fix. Michael is the best! I will most likely trade fo More

by carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Carl, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 03, 2021

I came in for my 120,000 service. Even though I still had 1,500 miles to go. I have moved and no longer add the miles. Michael Taylor said after looking up my last service that it was time for the oil More

by kayguntert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor ,Service Consultant
Mar 04, 2021 -

Hendrick Lexus Kansas City North responded

Hi Kayguntert, thank you for taking the time to leave a review for us at Lexus Kansas City North. We're happy Michael could meet your expectations! We look forward to your next visit! Take care!

March 01, 2021

Jeff Breaux was personable, helpful and provided excellent customer service. From meeting us at the door for our scheduled appointment times, offering refreshments, listening to our needs/wants, and More

by kcdisch2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Breaux
Mar 03, 2021 -

Hendrick Lexus Kansas City North responded

Kcdisch2001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Kansas City North. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2021

We bought our car here, and drive 125 miles to get it serviced at this dealership. Michael Taylor is the best service consultant we have ever worked with. He is friendly and professional, discusses all More

by rgandreb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor, Daniel Cundiff
Feb 12, 2021 -

Hendrick Lexus Kansas City North responded

Hello Rgandreb, we appreciate you taking the time to leave us this feedback about our teammate Michael. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2021

Had a great experience at Hendricks Lexus. Putu was wonderful. Everyone I met was professional and friendly. I loved their no pressure sales, and their commitment to finding the perfect car for me. More

by Samsheebapups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Putu Pasek
Feb 04, 2021 -

Hendrick Lexus Kansas City North responded

We appreciate your positive review about your recent experience with Putu. If you're ever in need of more help, please let us know!

February 02, 2021

My experience at this dealership was very good. Purchasing cars is not something I enjoy and overall the process was very easy finding the perfect car for my wife. The dealership was patient with More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Omar, Dennis DeGoosh
Feb 03, 2021 -

Hendrick Lexus Kansas City North responded

Adam, we're happy you found Dennis to be so supportive during your experience here at Lexus Kansas City North. If you're ever in need of more help, please let us know!

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