Hendrick Lexus Kansas City North
Kansas City, MO
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Brought my Jeep into the service department for an alignment. I was greeted promptly, kept up to date, and my Jeep came back washed and clean. Everyone was polite and courteous. Great place to do b alignment. I was greeted promptly, kept up to date, and my Jeep came back washed and clean. Everyone was polite and courteous. Great place to do business! Paul Tracy is the service manager and does a fantastic job. Go check them out. More
Shawn Carrigan gave me excellent customer service and was wonderful to work with.. l bought my 2022 350 RX a few days ago and would definitely recommend his to get the job done. Barbara Haymond wonderful to work with.. l bought my 2022 350 RX a few days ago and would definitely recommend his to get the job done. Barbara Haymond More
When I arrived at the dealership to drop off my Lexus for a recall I was treated by three different employees and was offered both a water and a snack - WOW, what dealership does that. Becky was the service a recall I was treated by three different employees and was offered both a water and a snack - WOW, what dealership does that. Becky was the service point of contact and she surprised me with a loaner vehicle, which made my life better not having to call a family member to come and pick me up. Thanks, Becky and all the others at Hendrick Lexus for making my experience in your service department 5-stars! More
Colby Lieurance was our Service Advisor and we had a good experience. We weren't planning on replacing our battery however, the battery tested low and the price quote to replace was very good. Had our 55,0 experience. We weren't planning on replacing our battery however, the battery tested low and the price quote to replace was very good. Had our 55,000 mile service done and all is well. I really like that fact that the Technician who does the work sends you a video of the vehicle and goes over the bullet-points of the work he/she does. It's great and reassuring you are getting a quality service done. I own my own service business in Manhattan and Hendrick Lexus North is a top-notch outfit!!! More
The service department is always friendly and courteous, and so are the sales reps. I will be buying my next vehicle at Hendrick Lexus North! and so are the sales reps. I will be buying my next vehicle at Hendrick Lexus North! More