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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
566 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 566 reviews

November 30, 2021

Brought my Jeep into the service department for an alignment. I was greeted promptly, kept up to date, and my Jeep came back washed and clean. Everyone was polite and courteous. Great place to do b More

by Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Dec 02, 2021 -

Hendrick Lexus Kansas City North responded

Brooks, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2021

Shawn Carrigan gave me excellent customer service and was wonderful to work with.. l bought my 2022 350 RX a few days ago and would definitely recommend his to get the job done. Barbara Haymond More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strode, Michael Arnone
Nov 10, 2021 -

Hendrick Lexus Kansas City North responded

Barbara, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 20, 2021

Great experience! I always have a great customer service when i come to Lexus North! More

by Jweidmaier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Oct 21, 2021 -

Hendrick Lexus Kansas City North responded

Jweidmaier, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City North. Until the next time we meet, take care!

October 08, 2021

Colby L. is amazing to work with! He is why I will come back for my services at Hendrick Lexus KC north even though I am not close anymore! More

by Jena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Oct 10, 2021 -

Hendrick Lexus Kansas City North responded

Jena, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

October 01, 2021

This dealership is always clean and staff is very friendly, helpful and courteous. Much appreciated. More

by dorrine34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Oct 04, 2021 -

Hendrick Lexus Kansas City North responded

Dorrine34, we really appreciate your feedback! We're looking forward to your next visit with us!

September 29, 2021

When I arrived at the dealership to drop off my Lexus for a recall I was treated by three different employees and was offered both a water and a snack - WOW, what dealership does that. Becky was the service More

by Suzie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Becky
Sep 30, 2021 -

Hendrick Lexus Kansas City North responded

Suzie, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

September 29, 2021

The Service Department at Hendrick Lexus North is spot on. Colby Lieurance is a knowledgeable Service Advisor and easy to work with. More

by dahattok
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Sep 30, 2021 -

Hendrick Lexus Kansas City North responded

Dahattok, thank you so much for your high rating! We hope to see you soon!

September 28, 2021

I always have a great experience when taking my car in for service. Michael Taylor does a great job. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 29, 2021 -

Hendrick Lexus Kansas City North responded

Tim, thank you so much for the positive review! Thank you again for the great review!

September 22, 2021

Colby Lieurance was our Service Advisor and we had a good experience. We weren't planning on replacing our battery however, the battery tested low and the price quote to replace was very good. Had our 55,0 More

by john s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Sep 23, 2021 -

Hendrick Lexus Kansas City North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

September 14, 2021

The service department is always friendly and courteous, and so are the sales reps. I will be buying my next vehicle at Hendrick Lexus North! More

by Krammek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Dennis DeGoosh
Sep 15, 2021 -

Hendrick Lexus Kansas City North responded

Krammek, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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