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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

September 14, 2021

The service department is always friendly and courteous, and so are the sales reps. I will be buying my next vehicle at Hendrick Lexus North! More

by Krammek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Dennis DeGoosh
Sep 15, 2021 -

Hendrick Lexus Kansas City North responded

Krammek, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

Michael Taylor and the team at Lexus KC North are the best in town. Always very knowledgeable and patient. We always know we'll be getting the best service. More

by tchris1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Sep 04, 2021 -

Hendrick Lexus Kansas City North responded

Tchris1223, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

August 31, 2021

You can tell that Hendricks Lexus north service consultant Michael Taylor knows what's best for your car. I totally trust the advise he offers. More

by pathwaytototalwellness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 01, 2021 -

Hendrick Lexus Kansas City North responded

Hi Pathwaytototalwellness, thank you so much for your positive comments about Lexus Kansas City North! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2021

Michael Taylor is efficient and knowledgeable. Pleasant to be with. I think the department is exceptional. Always a good experience at Hendrick North Service Department. Assorted snacks and a car wash too More

by wings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 01, 2021 -

Hendrick Lexus Kansas City North responded

Wings, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Kansas City North. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus Kansas City North!

August 30, 2021

I have been getting my service done here since I bought this car, they have been excellent. Colby has always communicated well and is very attentive. They don't do any work that isn't necessary! More

by joevas69
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Sep 01, 2021 -

Hendrick Lexus Kansas City North responded

Joevas69, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

August 28, 2021

I have always been very well taken care of by Colby Lieurance More

by Lanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Aug 30, 2021 -

Hendrick Lexus Kansas City North responded

Hi Lanny, thank you so much for your positive comments about Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2021

Always friendly and attentive. Very personable. Especially Colby. He’s always very helpful and genuine. More

by atclawoffice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Aug 30, 2021 -

Hendrick Lexus Kansas City North responded

Atclawoffice, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!

August 27, 2021

Their service department was very quick, efficient, thorough and friendly! I highly recommend this dealership. More

by gikirkland79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Aug 30, 2021 -

Hendrick Lexus Kansas City North responded

Gikirkland79, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2021

Great experience! My first Lexus. Lance Swenson was very helpful, professional, and down to earth! I had a wonderful orientation to my new car as well!!!! Thank you!!!! More

by joymunn2000
Recommend Dealer
Yes
Employees Worked With
Lance Swenson, Kathy Groenenboom
Aug 30, 2021 -

Hendrick Lexus Kansas City North responded

Joymunn2000, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!

August 25, 2021

Being a road warrior, I depend on my SUV to stay in tip top shape, not only is my Lexus a superior and well built vehicle, the outstanding service that I receive EVERY TIME I roll in from Colby Lieurance i More

by Jackie C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Aug 30, 2021 -

Hendrick Lexus Kansas City North responded

Jackie C., your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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