Hendrick Lexus Kansas City North

Excellent as always! All work was explained in detail to my satisfaction by Michael. He kept me informed; and notified me immediately when work was completed. He is a pleasure to work with! my satisfaction by Michael. He kept me informed; and notified me immediately when work was completed. He is a pleasure to work with! More

Great dealership experience. Michael Taylor was very helpful with all my questions and concerns about service. Will be back again. helpful with all my questions and concerns about service. Will be back again. More

Always professional service by Michael. That’s is why we return time after time. Thank you! return time after time. Thank you! More

Michael Taylor is a great asset to Hendrick Lexus KC North! He takes time to explain things and makes sure I am comfortable with any service that is required for my car. Thanks for the professional & North! He takes time to explain things and makes sure I am comfortable with any service that is required for my car. Thanks for the professional & courteous customer service, Mike! Barbara Storm More

This is an Excellent Dealership to purchase any vehicle. Excellent customer service. Shawn was the salesman who was very professional, knowledgeable, kind and polite. Excellent customer service. Shawn was the salesman who was very professional, knowledgeable, kind and polite. More

I first reach out to the dealership and my contact person was James Birch he listen to what I needed he worked so hard and was patience with me. He got exactly what I want a purchased a 2014 Lexus. It seemed was James Birch he listen to what I needed he worked so hard and was patience with me. He got exactly what I want a purchased a 2014 Lexus. It seemed like a had know he for years…. When I went in to the dealership everyone greeted me. They are were so professional. These guys don’t pressure you into just the sale. They care so shouts out to James Birch. Corey Goff, Omar. You are amazing individuals 5 Stars plus!!!!!! Nickola Taylor. More

This is the best dealership I have been in, as for as the atmosphere, low key, but didn't ignore you either. I went there because I knew Lexus had a lot of models to choice from, including hybrids that I wa atmosphere, low key, but didn't ignore you either. I went there because I knew Lexus had a lot of models to choice from, including hybrids that I was interested in. We bought a UX250h and we are very happy we did! Everyone was friendly, including our great salesman, Dennis DeGoosh. More

I had spoke with Colby Service Tech and Paul Service manager who were very professional. I would recommend dealing with these 2 men if you need your car serviced. manager who were very professional. I would recommend dealing with these 2 men if you need your car serviced. More

Jason Trent deserves praise for his extraordinary Customerservice. I had a flat tire and could not find the wheel key. Since I was unable to drive my car, he came to my house at 6:30pm to find out wh Customerservice. I had a flat tire and could not find the wheel key. Since I was unable to drive my car, he came to my house at 6:30pm to find out which key I would need. That is “above and beyond”. I love my car and now I am a Lexus customer forever. Thanks Jason. More

Extremely helpful and professional staff. Kelcey Knoernschild was able to provide service we have never experienced with another sales representative. He drove a new RX350 to our house for a test dr Knoernschild was able to provide service we have never experienced with another sales representative. He drove a new RX350 to our house for a test drive and go over all the features. He also informed us of rebates we would not have known about. The trade in offer was also very generous, making the decision that much easier. More