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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

March 21, 2022

Michael Taylor took great care of us during our service visit, I would highly recommend anyone needing a service advisor for their Lexus give him a call. More

by bozie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 24, 2022 -

Hendrick Lexus Kansas City North responded

Bozie1, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

March 18, 2022

Michael Taylor, Service Consultant was great. He was very friendly and communicative. I would return. More

by berkleypmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Mar 23, 2022 -

Hendrick Lexus Kansas City North responded

Hello Berkleypmt, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

March 15, 2022

The staffs are very friendly ,Michael Taylor was very helpful. I would recommend this dealership to anyone. More

by T.nguyen0085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Mar 17, 2022 -

Hendrick Lexus Kansas City North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 10, 2022

I used to have service done here when it was still owned by Superior Lexus around 2010. It's now owned by Hendrick automotive group and I'm still coming here for service on the same model LS400. They still More

by king7071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Mar 12, 2022 -

Hendrick Lexus Kansas City North responded

King7071, reviews like this give us motivation and help us ensure we provide high-quality care. King7071, thanks for taking the time to leave a review.

March 09, 2022

Michael in service is just awesome! Have never had bad service from anyone... Detail folks do a great job! More

by eatingpaste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Colby Lieurance, Cody Mullins
Mar 10, 2022 -

Hendrick Lexus Kansas City North responded

Eatingpaste, thank you so much for your high rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 08, 2022

Hendrick Lexus North is a great dealership with great sales persons and great service. They provided a great product. More

by John50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Steve Keltner, Colby Lieurance, Kyle Turnbull
Mar 10, 2022 -

Hendrick Lexus Kansas City North responded

John50, we really appreciate your positive review! If you're ever in need of more help, please let us know!

March 03, 2022

Michel Taylor and the Lexus service team always does a great job taking care of my service! More

by kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Lance Swenson
Mar 05, 2022 -

Hendrick Lexus Kansas City North responded

Kristy, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 15, 2022

Richard, Yes, I will review the links in the email. The service Lexus provided was great. I would recommend my friends & family to buy a Lexus from your North KC location. Lexus has experienced go More

by armani.mj23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Nouhad Jalloul
Feb 19, 2022 -

Hendrick Lexus Kansas City North responded

Armani.mj23, thank you so much for the positive review! Thank you again for the great review!

February 14, 2022

My first Lexus experience was amazing! From the moment I walked into the showroom and was greeted by Casey, through trade in, finance with Mike and Steve making Everything perfect to the More

by leahinstjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Goff, Casey Goff, Michael Arnone, Steve Keltner, Kyle Turnbull
Feb 16, 2022 -

Hendrick Lexus Kansas City North responded

Hi Leahinstjo, thank you so much for your positive comments about Hendrick Lexus Kansas City North! Leahinstjo, thanks for taking the time to leave a review.

February 10, 2022

Michael Taylor did an excellent job on my service visit. Friendly, helpful and listened carefully to my concerns! More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Richard Walker, Jeff Geyer
Feb 12, 2022 -

Hendrick Lexus Kansas City North responded

Mike, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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