Back

Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

Directions

By Type

Showing 547 reviews

May 04, 2022

Clean and inviting atmosphere. Friendly and efficient service staff. I am confident that my car is in good hands. More

by Topshelfcleaningco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Hi Topshelfcleaningco! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2022

This was my first vehicle check up. My experience was very pleasant, efficient and professional. Michael was very helpful in walking me through everything, which I appreciated. A great More

by Corhon8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Apr 29, 2022 -

Hendrick Lexus Kansas City North responded

Corhon8, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 19, 2022

This dealership is top notch! They give really great service and took care of us with personalized care. It’s a nice environment to wait and has snacks and drinks. A nice experien More

by MBronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Apr 22, 2022 -

Hendrick Lexus Kansas City North responded

Hi Mbronson! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

April 16, 2022

Dennis DeGoosh has been our awesome representative for many years. He works with me and listens to all my needs and prepares well. I’ve never had to say no. The process is quick and painless to my wallet. More

by Mary Lou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Apr 20, 2022 -

Hendrick Lexus Kansas City North responded

Hi Mary Lou, we are very happy to have provided you with such a positive experience! Mary Lou, thanks for taking the time to leave a review.

April 15, 2022

Thank you Jacob for a great car buying experience. Found just what we were looking for. More

by lh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Castro
Apr 18, 2022 -

Hendrick Lexus Kansas City North responded

Lh, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

April 12, 2022

My wife and I want to express our appreciation to our service technician, Richard Walker and his crew. Richard was most accommodating. We were very satisfied with his attention to details and making us f More

by Jim Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Apr 14, 2022 -

Hendrick Lexus Kansas City North responded

Hi Jim Ryan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 12, 2022

Michael was very pleasant to work with during my first visit to Hendrick Lexus. I look forward to continuing to work with him on my next visit. More

by r5inthefam
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Apr 14, 2022 -

Hendrick Lexus Kansas City North responded

R5inthefam, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

Michael Taylor is the BEST! !!!!! It was very patient with me and very detailed in everything explained to me. He simply cares about his customers. More

by MarvinnCotenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor, Mike Taylor
Apr 06, 2022 -

Hendrick Lexus Kansas City North responded

Marvinn Cotenzie, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! Michael does a fantastic job!

April 01, 2022

Michael Taylor in the service department was excellent to work with. Made my service experience superior. My service technician Jose, kept me informed with texts and a short video of my car while I waited. G More

by nro
Recommend Dealer
Yes
Employees Worked With
Jose Meza, Michael Taylor
Apr 06, 2022 -

Hendrick Lexus Kansas City North responded

Nro, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to share your experience.

March 29, 2022

The people at the dealership are genuine and forthcoming. However, this is the second dealer I have called regarding a vehicle I was interested in purchasing. This was my second time reaching out for a part More

by ellisd426
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Breaux
Mar 31, 2022 -

Hendrick Lexus Kansas City North responded

In these unique and trying times of limited inventory in combination with high demand, the Hendrick Lexus KC North team has determined that we will do our best to serve our local Customers here in the KC metro First and foremost. We recommend you contact your local dealer. Knowing that this will not last forever we will keep you in mind if things change. You are also always welcome to check back with us periodically as well. We apologize for any inconvenience this has caused, and wish you the best in your search for your next wonderful Lexus!

...
26
...