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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

May 23, 2022

Thanks Shawn so much, we love our new vehicle! Go see Shawn at Hendrick Lexus North More

by Moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carrigan
May 25, 2022 -

Hendrick Lexus Kansas City North responded

Hello Moe, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2022

Very good experience getting a used car. Was completely fixed up, all repairs made, everything addressed. Easy, no pressure. More

by kkranz1
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
May 21, 2022 -

Hendrick Lexus Kansas City North responded

Kkranz1, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

May 19, 2022

The service was prompt and I was well informed on every aspect of the service,parts and labor being perform. Totally satisfied with my service experience. More

by amos.willingham01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 21, 2022 -

Hendrick Lexus Kansas City North responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

May 16, 2022

Michael is a wonderful administrator that kept me informed of my services and next steps for my vehicle. I am grateful for this dedication and ability to place himself into the shoes of the customer. More

by willie34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 19, 2022 -

Hendrick Lexus Kansas City North responded

Willie34, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

May 14, 2022

I highly recommend Lance Swenson and Hendrick Lexus North for your vehicle needs. Lance’s dedication to finding exactly what you want and need goes above and beyond. His follow up and willingness to answer m More

by Mommywrites
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Lance Swenson
May 16, 2022 -

Hendrick Lexus Kansas City North responded

Mommywrites, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

May 13, 2022

Steve Keltner was fabulous. The entire dealership worked with us to find the right car for the right value! More

by tcampbell4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kyle Turnbull, Nouhad Jalloul
May 16, 2022 -

Hendrick Lexus Kansas City North responded

Hi Tcampbell4, thank you so much for your positive comments about Hendrick Lexus Kansas City North! We can't wait to see you again, have a great day.

May 11, 2022

Dennis DeGoosh helped me with an anniversary surprise for my wife by finding a new Rx350 and arranged a surprise at the dealership! Even in her favorite color Nightfall Mica. Thanks to Dennis and the KCN Lex More

by Glbradley49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
May 13, 2022 -

Hendrick Lexus Kansas City North responded

Hi Glbradley49, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City North. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2022

The dealership was clean and welcoming. Steve Keltner assisted us with the purchase of a great used vehicle. He was an excellent teacher and walked us through the process answering every More

by mweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner is five star!, Jeff Geyer
May 09, 2022 -

mweiss responded

Customer Service was a five star but did not record.

May 04, 2022

Michael Taylor is a really attentive and detail-oriented service consultant. Encourage others to ask for him when making an appointment. More

by janetnease54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Hi Janetnease54, thank you so much for your positive comments about Hendrick Lexus Kansas City North! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2022

Michael Taylor is my Service Advisor and he does an excellent job. He answers all of my questions and the service he provides is exemplary. Michael is a professional and the entire service team at Hend More

by rowood54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
May 06, 2022 -

Hendrick Lexus Kansas City North responded

Rowood54, we are glad we could help! Until the next time we meet, take care!

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