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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

July 06, 2022

Had a great experience in buying my new Lexus RX 450h. Steve answered all my questions easy to work with no pressure to buy. More

by dremmenga71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom, Jeff Geyer
Jul 08, 2022 -

Hendrick Lexus Kansas City North responded

Dremmenga71, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

July 05, 2022

Michael Taylor is so nice to work with! He Checked me in quickly for my recent service appointment. Friendly & knowledgeable; He let me know what wait time I could expect. Five star experie More

by Calvertm70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Michael
Jul 07, 2022 -

Hendrick Lexus Kansas City North responded

Calvertm70, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2022

Fantastic service. Steve Keltner was knowledgeable and helpful, always available and easy to communicate with. The whole process was easy and straightforward. Great ecp More

by SH123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
Jul 07, 2022 -

Hendrick Lexus Kansas City North responded

Sh123, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 03, 2022

Dennis DeGoosh is a great person to work with. He is friendly, thorough, and authentic. More

by jstrrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Walker, Dennis DeGoosh, Colby Lieurance
Jul 06, 2022 -

Hendrick Lexus Kansas City North responded

Jstrrt, we are glad we could help! We can't wait to see you again, have a great day.

June 21, 2022

Richard Walker was very nice to work with. Kept me updated at all times. The Lexus experience was great! More

by Barbwagner39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Jun 23, 2022 -

Hendrick Lexus Kansas City North responded

Barbwagner39, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North.

Jun 23, 2022 -

Barbwagner39 responded

You’re very welcome. Your service is one of the reasons I’ve driven a Lexus for over 15 years!

June 17, 2022

Michael Taylor was excellent to work with. He is knowledgeable about my car and let's me know how the maintenance work is proceeding. I highly recommend Hendrick Lexus North for new car purc More

by dbrookings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 19, 2022 -

Hendrick Lexus Kansas City North responded

Dbrookings, we are so happy to read such a great review about Hendrick Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2022

Great service! Got me in and serviced quickly even though I had made my appointment at their other location by accident. Loved the video they sent of my cars inspec More

by MamaD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 18, 2022 -

Hendrick Lexus Kansas City North responded

Mamad, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 16, 2022

Everyone is so professional, knowledgeable and welcoming. It’s always a pleasure to do business here. And it’s amazing how well kept and clean all areas of the building is maintained. More

by michellecoleman100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Lance Swenson, Kathy Groenenboom
Jun 16, 2022 -

michellecoleman100 responded

I have purchased 5 RX 350 vehicles from Lance in the past 16 years. He is a very conscientious and thoughtful salesperson. He always calls on birthdays and sends cards on holidays…which is why I continue to go to him. Plus.. the service at the north dealership is nothing less than Excellent!

June 16, 2022

Each and every time I go into the dealership I have a very good experience. Today my Service advisor was Michael Taylor, he was and is very pleasant and knowledgeable. Michael always ask if I have any C More

by Backhaulsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Jun 18, 2022 -

Hendrick Lexus Kansas City North responded

Hi Backhaulsmith, thank you so much for your positive comments about Hendrick Lexus Kansas City North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2022

New to Kansas. Had a tire emergency. Drove right in. Greeted by Michael and less than an hour later, new tire and safely back on the road. Great customer service. More

by tanyaheffel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael taylor
Jun 18, 2022 -

Hendrick Lexus Kansas City North responded

Tanyaheffel, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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