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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

August 01, 2022

Always outstanding service and Quality. Michael Taylor is a GREAT representative for Hendrick Lexus! Michael is ALWAYS on top of the service schedule and requirements needed for my vehicle More

by deseal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Aug 03, 2022 -

Hendrick Lexus Kansas City North responded

Deseal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Thank You Dennis, You and Lexus have been great. I am blessed to find such a caring and professional car dealer who really cares about the customer as can be seen in your treatment of your customer More

by deseal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Aug 03, 2022 -

Hendrick Lexus Kansas City North responded

Deseal, we are glad we could help! Thank you again for the great review!

July 28, 2022

Michael Taylor has provided my wife and I exceptional service over the many years we have gone to Hendrick Lexus KC North. He is very personable, professional and has ensured excellent service whenever More

by BW Long
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jul 30, 2022 -

Hendrick Lexus Kansas City North responded

Bw Long, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2022

I was greeted immediately when I entered and was checked in. Very efficient, friendly and timely. I appreciate having a loaner car. More

by Colleen.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris deBoxtel
Jul 30, 2022 -

Hendrick Lexus Kansas City North responded

Colleen.jones, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2022

Chris was very helpful and took the time to explain everything to me. He provided a loaner since my vehicle had to get some stuff done and it would take a few days. I can honestly say that this whole e More

by Katarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Deboxtel
Jul 30, 2022 -

Hendrick Lexus Kansas City North responded

Katarina, we are so happy to read such a great review about Hendrick Lexus Kansas City North! Thank you, and have a fantastic day!

July 26, 2022

Finally found a Lexus LC with low miles and in o e of our preferred color combinations. I called Dennis G. on a Saturday morning and he was great. After a quick conversation, he offered to take a clear More

by 238buck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh, Kyle Turnbull, Jeff Geyer
Jul 28, 2022 -

Hendrick Lexus Kansas City North responded

238buck, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City North. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2022

Thanks Chris! You were very customer friendly and made sure everything was done for the best. More

by Krammek
Recommend Dealer
Yes
Employees Worked With
Casey Goff
Jul 29, 2022 -

Hendrick Lexus Kansas City North responded

Krammek, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2022

Chris de Boxtel and the rest of the customer service team were excellent. They performed the work efficiently, kept me informed throughout and were very professional in their interactions with me. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris de Boxtell
Jul 30, 2022 -

Hendrick Lexus Kansas City North responded

Kevin, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2022

LEXUS Brand Loyalty is REAL! See Steve... he is informative, helpful, and kind. #lexusnx #brandloyalty More

by roshonnep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
Jul 28, 2022 -

Hendrick Lexus Kansas City North responded

Roshonnep, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 21, 2022

Great, reliable service! The videos from the tech bring so much credibility to the service experience.. More

by mitchcarney64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jul 23, 2022 -

Hendrick Lexus Kansas City North responded

Mitchcarney64, we are so happy to read such a great review about Hendrick Lexus Kansas City North! If you have any further questions, please don't hesitate to reach out!

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