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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 547 reviews

September 29, 2022

Great service, they really do care. Michael Taylor does a great job. Glad to know him More

by falcade1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Oct 03, 2022 -

Hendrick Lexus Kansas City North responded

Falcade1, thank you for your kind words and this wonderful review!

September 29, 2022

Great service each and every time. Simply the best. No hidden costs, timely work, and great communication. More

by mikenellestein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Oct 03, 2022 -

Hendrick Lexus Kansas City North responded

Hi Mikenellestein, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City North. We're happy we could meet your expectations!

September 27, 2022

I was very lucky to have Christopher DeBoxtel assigned to me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I More

by janetedw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher DeBoxtel
Sep 30, 2022 -

Hendrick Lexus Kansas City North responded

Janetedw, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2022

Dennis Degooch is one outstanding car salesman. We enjoy him greatly. Follow up is perfect. More

by Mikelflowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Dennis DeGoosh
Sep 30, 2022 -

Hendrick Lexus Kansas City North responded

Mikelflowers, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

September 23, 2022

Michael Taylor is an amazing person. He takes his time to explain and guide customer on best approach. I will definitely be back. More

by bkd26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Sep 25, 2022 -

Hendrick Lexus Kansas City North responded

Bkd26, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2022

The experience with I had buying my new car was very pleasant. I would go back again when it's time to upgrade. More

by Carmenreeves69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Shawn Carrigan
Sep 25, 2022 -

Hendrick Lexus Kansas City North responded

Carmenreeves69, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2022

Michael Taylor is awesome to work with! ! Great at keeping me updated and all my service needs More

by Niewald103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Sep 23, 2022 -

Hendrick Lexus Kansas City North responded

Niewald103, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2022

Chris De Boxtel is who I would be fighting for if I owned Car dealerships. He’s very easy going, kind, professional, caring. More

by Ari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris De Boxtel
Sep 23, 2022 -

Hendrick Lexus Kansas City North responded

Ari, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2022

I believe my truck was dented while at the dealership. My truck's brakes were completely out (which the tow truck driver and I told the dealership) and I believe my truck was dented because an employee co More

by bree_59
Recommend Dealer
No
Employees Worked With
Chris de Boxtel
Sep 23, 2022 -

Hendrick Lexus Kansas City North responded

Bree_59, we're disappointed to hear of the negative experience you had at our location. we will look into this and contact you soon.

September 20, 2022

Extremely convenient location. I'm never kept waiting and am always greeted with a smile. The facility is immaculate and inviting. More

by SMAAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Sep 23, 2022 -

Hendrick Lexus Kansas City North responded

Smaag, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

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