Back

Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

Directions

By Type

Showing 547 reviews

October 13, 2022

Have always had a good experience at Hendrick Lexus North. Staff is always friendly and helpful. Our latest purchase ( # 3) was with Dennis Degoosh who, as usual, treated us very well as he has done More

by Bob
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Oct 14, 2022 -

Hendrick Lexus Kansas City North responded

Bob, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

October 12, 2022

First service appt on our two new Lexus vehicles we bought from NJ at Hendricks Lexus Tiffany Springs in KC went great. Begi Velasquez, service consultant, was awesome. She was professionalX friendly More

by Rlkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Groenenboom, Jeff Geyer, Nouhad Jalloul, Begi Velasquez
Oct 14, 2022 -

Hendrick Lexus Kansas City North responded

Rlkelly, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2022

Work was done neatly and professionally according to lexus service standards! I always am assured of the utmost satisfaction in service ! More

by Joes lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Oct 14, 2022 -

Hendrick Lexus Kansas City North responded

Joes Lexus, we are glad we could help! Joes Lexus, thanks for taking the time to leave a review.

October 11, 2022

On my 4th car with Lance Swensen and he and the dealership are superb! Michael Taylor in service should receive the same recognition! Thank you Lance for helping me find another perfect (for me) ve More

by J Weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Lance Swenson, Kathy Groenenboom
Oct 14, 2022 -

Hendrick Lexus Kansas City North responded

J Weaver, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

October 08, 2022

Michael is very positive and professional. We had an unexpected problem (I left my lights on) and we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a. More

by 6dances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Oct 12, 2022 -

Hendrick Lexus Kansas City North responded

6dances, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

October 06, 2022

Chris was very professional answered all my questions and took good care of me. Thanks Chris More

by accchisem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris DeBoxtel
Oct 10, 2022 -

Hendrick Lexus Kansas City North responded

Accchisem1, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

October 06, 2022

As always, I feel that we were well taken care of. I used a loaner vehicle which allowed me to go to work and continue my day as usual. That is greatly appreciated. More

by dr.spruett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Robinson was excellent! 5 stars., Mike Taylor
Oct 10, 2022 -

Hendrick Lexus Kansas City North responded

Dr.spruett, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

October 01, 2022

Steve Keltner sets the highest standard in knowledge base and Excellent customer service! Call Him! More

by DrAliciaDickens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kyle Turnbull
Oct 06, 2022 -

Hendrick Lexus Kansas City North responded

Draliciadickens, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

When I 1st arrived I was not feeling welcomed because the 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the co More

by Jazzeelade
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Groenenboom, Colby Lieurance, Chris DeBoxtel
Oct 03, 2022 -

Hendrick Lexus Kansas City North responded

Hi Jazzeelade! We're so happy we were able to help you out!

September 30, 2022

Always great service and communication - the loaner was not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership More

by mobadger4309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Oct 03, 2022 -

Hendrick Lexus Kansas City North responded

Mobadger4309, thank you for sharing your positive experience! We appreciate your feedback and will look into the loaner cleanliness concern.

...
16
...