Hendrick Lexus Kansas City North
Kansas City, MO
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Have always had a good experience at Hendrick Lexus North. Staff is always friendly and helpful. Our latest purchase ( # 3) was with Dennis Degoosh who, as usual, treated us very well as he has done North. Staff is always friendly and helpful. Our latest purchase ( # 3) was with Dennis Degoosh who, as usual, treated us very well as he has done in every dealing. Would highly recommend Dennis for your next purchase. More
First service appt on our two new Lexus vehicles we bought from NJ at Hendricks Lexus Tiffany Springs in KC went great. Begi Velasquez, service consultant, was awesome. She was professionalX friendly bought from NJ at Hendricks Lexus Tiffany Springs in KC went great. Begi Velasquez, service consultant, was awesome. She was professionalX friendly and efficient. We saw our salesperson, NJ, while there and he is the best. Highly recommend this dealership. Tom & Rita Kelly. More
On my 4th car with Lance Swensen and he and the dealership are superb! Michael Taylor in service should receive the same recognition! Thank you Lance for helping me find another perfect (for me) ve dealership are superb! Michael Taylor in service should receive the same recognition! Thank you Lance for helping me find another perfect (for me) vehicle! More
Michael is very positive and professional. We had an unexpected problem (I left my lights on) and we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a. We had an unexpected problem (I left my lights on) and we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a.m., and was so helpful. We had a few other things done (like changing the oil and rotating the tires) that were due around the corner, Michael informed me of-so he saved me a trip! Thank you! We appreciate your hard work! More
As always, I feel that we were well taken care of. I used a loaner vehicle which allowed me to go to work and continue my day as usual. That is greatly appreciated. I used a loaner vehicle which allowed me to go to work and continue my day as usual. That is greatly appreciated. More
When I 1st arrived I was not feeling welcomed because the 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the co 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the conversation and apologized, started the process and went out of his way to make things right. I told him I was not feeling the “Lexus experience”. He totally rectified that as well as another worker Kathy. These 2 made the difference in me staying with the Lexus product. More
Always great service and communication - the loaner was not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership. More