Hendrick Lexus Kansas City North

Michael is very positive and professional. We had an unexpected problem (I left my lights on) and we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a. We had an unexpected problem (I left my lights on) and we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a.m., and was so helpful. We had a few other things done (like changing the oil and rotating the tires) that were due around the corner, Michael informed me of-so he saved me a trip! Thank you! We appreciate your hard work! More

Chris was very professional answered all my questions and took good care of me. Thanks Chris took good care of me. Thanks Chris More

As always, I feel that we were well taken care of. I used a loaner vehicle which allowed me to go to work and continue my day as usual. That is greatly appreciated. I used a loaner vehicle which allowed me to go to work and continue my day as usual. That is greatly appreciated. More

Steve Keltner sets the highest standard in knowledge base and Excellent customer service! Call Him! and Excellent customer service! Call Him! More

When I 1st arrived I was not feeling welcomed because the 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the co 1st summarily dismissed me but said that someone else would be able to assist me and to hand out in the Bay Area. Immediately Chris overheard the conversation and apologized, started the process and went out of his way to make things right. I told him I was not feeling the “Lexus experience”. He totally rectified that as well as another worker Kathy. These 2 made the difference in me staying with the Lexus product. More

Always great service and communication - the loaner was not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership not as clean as usual and the windshield and rear window on our car weren't as clean as we've come to expect during our 18 years with this dealership. More

Great service, they really do care. Michael Taylor does a great job. Glad to know him Michael Taylor does a great job. Glad to know him More

Great service each and every time. Simply the best. No hidden costs, timely work, and great communication. Simply the best. No hidden costs, timely work, and great communication. More

I was very lucky to have Christopher DeBoxtel assigned to me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I me. He was cheerful and accommodating and I felt very comfortable working with him. He didn’t rush me and in addition to why I brought the car in, I showed him a “ding” on a door and paint or something on the underside of the rear bumper. To my surprise, he had people to take care of them right then. I wish I had got their names because they were great also. I will continue to request Chris as my go to guy. Thank you, Chris. I was in good hands More

Dennis Degooch is one outstanding car salesman. We enjoy him greatly. Follow up is perfect. We enjoy him greatly. Follow up is perfect. More