Hendrick Lexus Kansas City North
Kansas City, MO
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Another great experience at Hendrick North,our 4th in 5 years.Great service and personalization from Lance, Shawn and Kathy. years.Great service and personalization from Lance, Shawn and Kathy. More
The Hendrick Lexus Kansas City North Dealership is Welcoming and Relaxed! Everyone was cordial, professional, friendly, and smiled. Steve Keltner, sales consultant, is the BEST! A gentleman who is Welcoming and Relaxed! Everyone was cordial, professional, friendly, and smiled. Steve Keltner, sales consultant, is the BEST! A gentleman who is professional, courteous, efficient, accommodating, and thorough. If you want the BEST car buying experience, I highly recommend giving Steve a call...he will find the Lexus model that is perfect for your needs. Also, Kathy's explanation of the features of my new RX350 was most helpful. Thank you! More
Professional service. Steve made sure every detail was covered. We felt he and everyone at the dealership cared about us and it wasn’t just about the sale. Steve made sure every detail was covered. We felt he and everyone at the dealership cared about us and it wasn’t just about the sale. More
We have bought 3 cars from this dealership. And the sales people are always courteous and helpful. The facility is always clean and welcoming. I highly recommend shopping here when you need And the sales people are always courteous and helpful. The facility is always clean and welcoming. I highly recommend shopping here when you need a new or used car. More
We purchased a used car. Easy to work with, staff was professional and friendly. Probably one of the best car buying experiences. Thank you! Easy to work with, staff was professional and friendly. Probably one of the best car buying experiences. Thank you! More
Having starting problems due to a weak battery. Set up a maintenance visit and sure enough, the battery was way too weak. Failed battery test. New battery installed. Also performed 100,000 mi Set up a maintenance visit and sure enough, the battery was way too weak. Failed battery test. New battery installed. Also performed 100,000 mileage service at 99795 miles. All fine now! More
Steve Keltner and the entire team at Hendrick Lexus North were great to worth with throughout the car buying process. Steve listened to what we were looking for in a car, showed us many options, and then he were great to worth with throughout the car buying process. Steve listened to what we were looking for in a car, showed us many options, and then helped us zero in on a model that was perfect for our needs. He answered all of our questions and was always just a phone call or text away. He kept us updated on the status of our new car in transit to the dealership, and the whole car buying process was efficient and straightforward. No big surprises. Would also like to recognize Cathy, who did an amazing job orienting us to all the car features. All around great team! Reach out to Steve if you are in the market for a new or used Lexus. You will not be disappointed! More
Dennis was/is fantastic to work with! Every step of the process was top-notch customer service. Even received follow-up calls to make sure I was happy after taking the car home. Thank Every step of the process was top-notch customer service. Even received follow-up calls to make sure I was happy after taking the car home. Thank you for such a great car buying experience! More