Back

Hendrick Lexus Kansas City North

Kansas City, MO

5.0
547 Reviews

9300 NW Prairie View

Kansas City, MO

64153

Directions

By Type

Showing 547 reviews

March 09, 2023

Another great experience at Hendrick North,our 4th in 5 years.Great service and personalization from Lance, Shawn and Kathy. More

by jancunningham11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Swenson, Kathy Groenenboom, Shawn Carrigan
Mar 10, 2023 -

Hendrick Lexus Kansas City North responded

Jan Cunningham, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2023

The Hendrick Lexus Kansas City North Dealership is Welcoming and Relaxed! Everyone was cordial, professional, friendly, and smiled. Steve Keltner, sales consultant, is the BEST! A gentleman who is More

by lkjansen64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Keltner, Kathy Groenenboom
Mar 08, 2023 -

Hendrick Lexus Kansas City North responded

Hi Lkjansen64, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City North. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 28, 2023

I had a great experience getting my car serviced here. Everyone was so nice and I loved the free snack bar More

by HollyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Mar 03, 2023 -

Hendrick Lexus Kansas City North responded

Hollyl, we are glad we could help! We can't wait to see you again, have a great day.

February 25, 2023

Professional service. Steve made sure every detail was covered. We felt he and everyone at the dealership cared about us and it wasn’t just about the sale. More

by MoH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley (?) at reception. Omar. , Steve Keltner, Kyle Turnbull
Mar 01, 2023 -

Hendrick Lexus Kansas City North responded

Moh, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

February 22, 2023

We have bought 3 cars from this dealership. And the sales people are always courteous and helpful. The facility is always clean and welcoming. I highly recommend shopping here when you need More

by Johnny cagootz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Feb 25, 2023 -

Hendrick Lexus Kansas City North responded

Johnny Cagootz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. We look forward to your next visit! Take care!

February 07, 2023

We purchased a used car. Easy to work with, staff was professional and friendly. Probably one of the best car buying experiences. Thank you! More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Feb 11, 2023 -

Hendrick Lexus Kansas City North responded

Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North.

January 20, 2023

Having starting problems due to a weak battery. Set up a maintenance visit and sure enough, the battery was way too weak. Failed battery test. New battery installed. Also performed 100,000 mi More

by Llludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jan 23, 2023 -

Hendrick Lexus Kansas City North responded

Llludwig, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2023

Steve Keltner and the entire team at Hendrick Lexus North were great to worth with throughout the car buying process. Steve listened to what we were looking for in a car, showed us many options, and then he More

by Rgheartland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy , Steve Keltner
Jan 20, 2023 -

Hendrick Lexus Kansas City North responded

Rgheartland, we are so happy to read such a great review about Hendrick Lexus Kansas City North! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City North!

January 11, 2023

Lance was wonderful to work with I look forward to dealing with him in the future More

by kblake_2000
Recommend Dealer
Yes
Employees Worked With
Lance Swenson, Jeff Geyer
Jan 17, 2023 -

Hendrick Lexus Kansas City North responded

Kblake_2000, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

Dennis was/is fantastic to work with! Every step of the process was top-notch customer service. Even received follow-up calls to make sure I was happy after taking the car home. Thank More

by Kcwaterbug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis DeGoosh
Jan 13, 2023 -

Hendrick Lexus Kansas City North responded

Kcwaterbug, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

...
13
...