Hendrick Lexus Charlotte

Review went very well,problem was new phone/connection! Tech rep was excellent ABBY confirms why the Lexus team is my first choice! I will definitely return! Tech rep was excellent ABBY confirms why the Lexus team is my first choice! I will definitely return! More

We just purchased a Lexus RX 450hL from Hendricks, E. Independence, Charlotte, NC. Great experience from the front desk ladies, to the Internet Team, to the Tech folks & Svc. Mgr. In particular, Lexi & Independence, Charlotte, NC. Great experience from the front desk ladies, to the Internet Team, to the Tech folks & Svc. Mgr. In particular, Lexi & Tyler for doing all the front-end leg work before we got to the dealership and then all the vehicle prep & explaining. Brian, Svc Mgr., was also most cordial on the phone regarding this particular model. Then Donte, Finance, explained all the warranty nuances. Lastly, Ralph, Tech Maven, spent well over an hour with my bride and I regarding all the automation gizmos & gadgets that make the vehicle very safe, economical & state of the art. Follow-up by all of the “team” has also been phenomenal. Great buying experience overall. Thanks to all. More

Exceptionable service, Great car buying experience, Salesman Chris Frydrychowski & tech Abigail Heroux were phenomenal with this purchase, Salesman Chris Frydrychowski & tech Abigail Heroux were phenomenal with this purchase, More

I was waiting on someone and accidentally hit a button on my map and it was all messed up. I was struggling to fix it on my own, so I came to Hendrick Lexus. Abby and Eunise were able to help me fix my map i my map and it was all messed up. I was struggling to fix it on my own, so I came to Hendrick Lexus. Abby and Eunise were able to help me fix my map issues. More

Our experience at Hendricks Lexus in Charlotte when we purchased our new car was exceptional! T.J. Bridges made our purchase run very smoothly. He was very knowledgeable and answered all our questions sa purchased our new car was exceptional! T.J. Bridges made our purchase run very smoothly. He was very knowledgeable and answered all our questions satisfactorily. The finance manager also helped make our purchase easy. Our car was delivered to our home and Abigail went over all the technology. The whole experience was first class and the team was exceptional. The team made us feel very comfortable. More

I always expect nothing short of fantastic when I come in for service and they always pull through. Eunise in technology also did a wonderful job and I truly appreciate that they have that department around for service and they always pull through. Eunise in technology also did a wonderful job and I truly appreciate that they have that department around to help out with the features of these cars. More

Eunise and Abby are the most patient and polite ladies! 5/5 they’re fantastic 5/5 they’re fantastic More

I had excellent service from Michael Mirek. He assessed the problem and kept me informed. Barbara He assessed the problem and kept me informed. Barbara More

Great experience. I came by without an appointment with a Bluetooth & Phone issue and Ralph Yerkes came out an was able to fix the issue and showed me what happened. I came by without an appointment with a Bluetooth & Phone issue and Ralph Yerkes came out an was able to fix the issue and showed me what happened. More

I had a great experience with Ralph. I had an issue with my Subaru I could not get the running lights to shut off. He figured it out there was a button on the steering wheel and one I pu I had an issue with my Subaru I could not get the running lights to shut off. He figured it out there was a button on the steering wheel and one I pushed it the lights went off. I got a call and had to leave before I could look at some cars but I am going to be in the market for a new car and I am definitely going to hendrick lexus!! More