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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

November 17, 2022

Patrick made this delivery seamless. Everyone fantastic from beginning to delivery. All promised & delivered. Patrick rocks as well as Hendrick. I would definitely lease another car from More

by Jchartrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Chartrand
Nov 19, 2022 -

Hendrick Lexus Charlotte responded

Jchartrand, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 15, 2022

Hendrick Lexus helped my wife find a wonderful Highlander. They were amazing and extremely patient with her. More

by Aeaberna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette
Nov 17, 2022 -

Hendrick Lexus Charlotte responded

Aeaberna, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 08, 2022

Thanks a lot too Ivan, Alex C and Kimmy K for helping us to set the car! We had a great time at the Hendrick Lexus Charlotte More

by Doina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Alex C, Kimmy K
Nov 09, 2022 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. So glad to hear Ivan, Alex, and Kimmy made your visit so special! We hope you have a great day!

November 07, 2022

JT. from greenville nc bought a 2016 LS 460 car was super clean in side in out all problem was solve Swiftly and efficiently I recommend this dealership More

by James t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick give him 5 stars good job
Nov 10, 2022 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! Glad we could assist you with your LS460!

November 07, 2022

Best first time car buying experience! Nick Mainor, Alex Clifton, and Ralph Yerkes made this an unforgettable experience! 10 out of 10! More

by pittmanvee3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mainor, Alex Clifton, Ralph Yerkes
Nov 09, 2022 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Kudos to Nick, Alex, and Ralph for making your vist unforgettable! We hope you have a great day!

November 07, 2022

Robin, Ralph and Alex took care of me from the beginning to end. Robin was diligent in finding the exact car in the exact color I wanted with all of the extras. She did not let me settle for anything less. More

by scaves56
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Robin Hill
Nov 10, 2022 -

Hendrick Lexus Charlotte responded

Scaves56, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We're glad to hear Ralph, Robin, and Alex delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 05, 2022

Kelvin,. Alex C. and Ralph were the best ever. Patient, kind and very helpful. I could not have been more pleased. My whole experience was great. The More

by ruby.carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin, Alex C. and Ralph Yerkes
Nov 08, 2022 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Ruby.carr, thank you for sharing your interaction with Kelvin, Alex, and Ralph! Until next time, take care!

November 01, 2022

Best experience buying my SUV which had to be brought from Charleston. They made it happen. This is my second SUV. The entire team Is professional & helpful. Tech rep Kim was excellent. Robin in sales p More

by gretagismala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando, Kimmy & Paul!, Robin Hill
Nov 03, 2022 -

Hendrick Lexus Charlotte responded

Gretagismala, we're so glad that we were able to go above and beyond your expectations! Kudos to Kimmy, Paul, and Robin for their top notch service! Gretagismala, thanks for taking the time to leave a review.

October 27, 2022

Jaylen and Ralph was so professional and infomative. Best time ever buying a car and I have bought many. Great place Hendrick Lexus. More

by Danstamey07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen, and Ralph , Robin Hill, Ashley Doolittle
Oct 31, 2022 -

Hendrick Lexus Charlotte responded

Danstamey07, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2022

Hayden was very helpful. He took his time showing me everything I asked about. He did a great job and was very pleasant to work with. More

by jrvoss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Weddle
Oct 28, 2022 -

Hendrick Lexus Charlotte responded

Jrvoss, we're happy you found Hayden to be so supportive during your experience here at Hendrick Lexus Charlotte. If you have any further questions, please don't hesitate to reach out! Have a great day!

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