Hendrick Lexus Charlotte
Charlotte, NC
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We just purchased our second Lexus from Hendrick. Service is always top notch. We had the pleasure of working with Geron, Robin, Paul and Ralph and they were all very personable and knowledgeable and Service is always top notch. We had the pleasure of working with Geron, Robin, Paul and Ralph and they were all very personable and knowledgeable and patient. Hendrick dealerships are always the best with service and caring for their customers. More
Chris, Alexander, and Ralph were all so wonderful! ! I will definitely be back to buy another car! If you are looking for someone to be patient and not rush you. These guys are great!! ! I will definitely be back to buy another car! If you are looking for someone to be patient and not rush you. These guys are great!! More
First time Lexus Buyer, went to Hendrick to view the inventory, was greeted by TJ (Thomas). He directed us to the NNX 250 we were interested in and we took a test drive. We were able to make the deal v inventory, was greeted by TJ (Thomas). He directed us to the NNX 250 we were interested in and we took a test drive. We were able to make the deal very quickly with his help and Alex was great completing the paperwork. From there we met Kimmee who did a great job explaining the features of car and getting us connected. She has also been very helpful with some questions after the sale. Overall one of the best car buying experiences ever. We love the car. Thank you all and we look forward to seeing you for service. More
Excellent follow-up by Hayden on 12/5/2022. Hayden has extended the "favorites" speed dial list from 6 to 15. It works wonderfully well and Hayden was very polite and thorough! Hayden has extended the "favorites" speed dial list from 6 to 15. It works wonderfully well and Hayden was very polite and thorough! More
Never any complaints, Mike Myrick makes everything easy, the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! More
Very professional and helpful staff --- Hayden (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recomme (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recommend Hayden A++++ More
I purchased a 2023 UX 250h F Sport from Aaron Gordy and was educated on how to use it with Abby Heroux!! Everyone at this dealership was amazing as well as Alexander in the Finance Department. I absolutely was educated on how to use it with Abby Heroux!! Everyone at this dealership was amazing as well as Alexander in the Finance Department. I absolutely love,myn new car as you may see I drove 3 1/2 hours to get to this dealership! I was met in the parking lot when I drove in and was pleased to see my car was ready. Abby made sure I knew how to use everything before leaving and even followed up with me as well after I got home. Love Love my new UX...... More
Chris, Paul, and Ralph were amazing! Very professional, kind and attentive to my needs. Best dealership experience I have ever had. Very professional, kind and attentive to my needs. Best dealership experience I have ever had. More