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Hendrick Lexus Charlotte

Charlotte, NC

5.0
1,756 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 1,756 reviews

January 02, 2023

We just purchased our second Lexus from Hendrick. Service is always top notch. We had the pleasure of working with Geron, Robin, Paul and Ralph and they were all very personable and knowledgeable and More

by LC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geron, Paul and Ralph, Robin Hill
Jan 04, 2023 -

Hendrick Lexus Charlotte responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charlotte with Geron, Robin, and Ralph!

January 02, 2023

Kinney, Kelvin and Alex were great! ! They showed me what I wanted to see and answered all of my questions. More

by jacqueline.hensley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin, Alex and Kimmey
Jan 04, 2023 -

Hendrick Lexus Charlotte responded

Jacqueline.hensley, we are very happy we could provide you with a positive experience!

December 31, 2022

Chris, Alexander, and Ralph were all so wonderful! ! I will definitely be back to buy another car! If you are looking for someone to be patient and not rush you. These guys are great!! More

by Holly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydrychowski
Jan 03, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us! We will pass along these comments to Ralph, Alex, and Chris! Thank you again and we hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

December 26, 2022

The staff at Hendrick was amazing . Rebecca was great .would buy there again in a heartbeat. More

by E80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca , Josh Plummer
Dec 28, 2022 -

Hendrick Lexus Charlotte responded

E80, your wonderful feedback and rating mean a lot to us. We hope to see you again soon!

December 22, 2022

First time Lexus Buyer, went to Hendrick to view the inventory, was greeted by TJ (Thomas). He directed us to the NNX 250 we were interested in and we took a test drive. We were able to make the deal v More

by jdixonimpact
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas (TJ) Alex(Finance) Kimmee
Dec 27, 2022 -

Hendrick Lexus Charlotte responded

Jdixonimpact, we are so happy to read such a great review about Hendrick Lexus Charlotte!

December 05, 2022

Excellent follow-up by Hayden on 12/5/2022. Hayden has extended the "favorites" speed dial list from 6 to 15. It works wonderfully well and Hayden was very polite and thorough! More

by tvganatra
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hayden Weddle
Dec 07, 2022 -

Hendrick Lexus Charlotte responded

Tvganatra, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

Never any complaints, Mike Myrick makes everything easy, the staff is very friendly and makes sure you’re taken cared of. Thanks Kenny for doing such an awesome job cleaning my dirty cars!! More

by molenutz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dowless, Kenny the detailer and Brian Harrington, Michael Mirek
Nov 25, 2022 -

Hendrick Lexus Charlotte responded

Molenutz82, it's experiences like yours that really keep us motivated! Kudos to Mike and Kenny for their superb service!

November 23, 2022

Very professional and helpful staff --- Hayden (technology expert) was very thorough, polite and detail oriented --- he really helped us work through our settings on our vehicle --- highly recomme More

by tvganatra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayden Weddle, Clayton King
Nov 25, 2022 -

Hendrick Lexus Charlotte responded

Tvganatra, we're so glad that we were able to go above and beyond your expectations! Thank you for your kind words about Hayden and the team!

November 21, 2022

I purchased a 2023 UX 250h F Sport from Aaron Gordy and was educated on how to use it with Abby Heroux!! Everyone at this dealership was amazing as well as Alexander in the Finance Department. I absolutely More

by Pamela Boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Gordy, Abby Heroux, Alexander Clifford
Nov 23, 2022 -

Hendrick Lexus Charlotte responded

Thank you for taking the time to share your recent visit details with us. Kudos to Alex, Abby, and Aaron for their superb service! Glad you found the perfect UX! We can't wait to see you again, have a great day.

November 18, 2022

Chris, Paul, and Ralph were amazing! Very professional, kind and attentive to my needs. Best dealership experience I have ever had. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydrychowski, Paul Tsiolkas, Ralph Yerkes
Nov 20, 2022 -

Hendrick Lexus Charlotte responded

Ali, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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