Hendrick Lexus Charlotte

Hayden Weddle in their tech department is top notch! As through as needed to be and helped with a problem afterward. As through as needed to be and helped with a problem afterward. More

Hayden Wendell was great at explaining the features in my new car. Very knowledgeable, thorough and friendly.. great job Hayden! new car. Very knowledgeable, thorough and friendly.. great job Hayden! More

Hayden & everyone else at Lexus helped us out so much! It was quick and easy. Extremely happy with our new ride! It was quick and easy. Extremely happy with our new ride! More

Professional, honest, great customer service. Aaron, Lucas, Alexander, Ralph. Top Notch dealership. Would definitely buy a car with them again. Aaron, Lucas, Alexander, Ralph. Top Notch dealership. Would definitely buy a car with them again. More

I worked with Brian Dowless who did an excellent job relating what was to be completed on my 20,000 miles inspection. I asked to have the front end aligned and an estimate of have minor scratches repair relating what was to be completed on my 20,000 miles inspection. I asked to have the front end aligned and an estimate of have minor scratches repair of which he could care took care of. He was very professional and was extremely competent explaining the procedure as he went along. He would highly recommend Brian to any of my family members and friends. He is a great asset to Hendrick Lexus More

We just purchased our 6th Lexus vehicle from Hendrick. TJ and Dean were easy to work with, friendly, professional and very responsive; Paul handled all the paperwork very efficiently; and Ralph and Kimmy TJ and Dean were easy to work with, friendly, professional and very responsive; Paul handled all the paperwork very efficiently; and Ralph and Kimmy patiently explained all the new safety features/technology to us and answered our questions fully. Great sales & service experience at this dealership keeps us coming back! More

Robin and Nick great to work with and very patient with my indecisions. Hayden did an excellent job of explaining the tech system. my indecisions. Hayden did an excellent job of explaining the tech system. More

I always expect and receive excellent service from this dealership- from technical assistance (in particular Kimmy Knauer) to service specialist ( Godfrey Hernandez). I love my car and I love the care and dealership- from technical assistance (in particular Kimmy Knauer) to service specialist ( Godfrey Hernandez). I love my car and I love the care and attention it receives at this dealership!!! More

Super experience with Alexis Hamilton! She was a great help in walking me through the more technical aspects of our RX350. Learned I had an antenna problem after I brought the car home. Th She was a great help in walking me through the more technical aspects of our RX350. Learned I had an antenna problem after I brought the car home. Thank you, Ryan, for getting Jeff involved! Jeff, thank you for getting the problem corrected and taking care of us in the meantime with home pickup/delivery & a loaner - professional & efficient. Your drivers, Juan Carlos & Mike were also super! More

From step #1 until the end, it was a pleasure working with everyone at Hendrick Lexus Charlotte! Robin (Salesperson) was absolutely fabulous in every way, Pat (Finance) was SO easy to work with, and the with everyone at Hendrick Lexus Charlotte! Robin (Salesperson) was absolutely fabulous in every way, Pat (Finance) was SO easy to work with, and then Hayden (Tech Specialist) was patient, kind and helped with follow-up question! Great experience all around! More