Hendrick Lexus Charlotte

The team is amazing, especially Robin Hill and Kimmy Knauer i worked with. Robin was exceptionally patient with me and Alexander did and awesome job as well. Knauer i worked with. Robin was exceptionally patient with me and Alexander did and awesome job as well. More

Tech Kimmy Knauer was simply amazing! First rate customer service and really knew what she was doing!!! First rate customer service and really knew what she was doing!!! More

It was excellent training of Ralph I am very happy with my Lexus car Ralph Yerkes thanks my Lexus car Ralph Yerkes thanks More

I just purchased my fourth Lexus from Robin Hill. She is one of the many reasons I choose to purchase from Hendrick Lexus. I always receive excellent customer service and a great experience. My new 2 She is one of the many reasons I choose to purchase from Hendrick Lexus. I always receive excellent customer service and a great experience. My new 2023 NX350 is exactly what my family needed for college roadtrips and Robin delivered. I never second guess my choice of purchasing a Lexus. I feel, safe, comfortable while driving in style. Donte Small is my Elite Lexus financial expert ensures I understand my purchase options, maintenance packages and services agreements during the process. I give him a challenge on the price every time, but I know I received the best affordable price. Plus, I'm protected and covered for those unexpected expenses. Kimmy was my technology support specialist with my recent experience. She was very knowledgeable, understanding and helpful. I'm not great with technology in vehicles but she definitely made it easy for me. She assisted with setting up my wifi, Bluetooth connection and taught me how to use the navigation system which is important for these long trips. This new Lexus is equipped with the best features that are mostly overlooked but she took time to explain the little things like how to unlock the door, change the wiper speed and place the car in park. Seems simple but needed explanation for drivers like me. I couldn't be happier with my team at Lexus and my new 2023!! I'll be back in about 36 months or less to buy another one. Lol Love my Lexus Family! Tanya More

Recently my wife and I purchased a Lexus UX250h with the help of salesperson Robin Hill. We were then introduced to Ralph Yerkes who , who in turn, introduced us to all the technology and walked us through help of salesperson Robin Hill. We were then introduced to Ralph Yerkes who , who in turn, introduced us to all the technology and walked us through how to access each of the many features. In fact Ralph has met with another time since then to answer additional questions. Ralph has been most helpful and patient to show us all the technology and what it can do for us. Many thanks to Ralph from Robert and Jane Leonard More

I recently purchased a Lexus UX250h from Hendricks. I was introduced to Alexander Clayton who reviewed in detail all the warranty options available to us. Alexander was very professional and informat I was introduced to Alexander Clayton who reviewed in detail all the warranty options available to us. Alexander was very professional and informative. He led us through all the documents to be signed explaining each page. Friendly and polite, he was a pleasure to work with. More

Excellent service! Jaylen, Paul and Hayden were so knowledgeable and very helpful! Highly recommend doing business with them! Jaylen, Paul and Hayden were so knowledgeable and very helpful! Highly recommend doing business with them! More

Eunise, Donte and Ralph were very professional, helpful and a pleasure to deal with in buying are Lexus RX. Eunise and Donte were very efficient and knowledgeable in getting the paperwork done and getting and a pleasure to deal with in buying are Lexus RX. Eunise and Donte were very efficient and knowledgeable in getting the paperwork done and getting us in and out of the dealership. We had driven 155 miles to pickup the RX. Ralph was very knowledgeable about the technology and helpful in getting us started with the Lexus, since this is our first Lexus. The whole experience with Hendrick Lexus of Charlotte was one of our best ever purchasing a vehicle. More

Very knowledgeable technology specialist. He explained everything thoroughly and in a way that I should remember. Love having his card for questions if necessary! Thank you Hayden! He explained everything thoroughly and in a way that I should remember. Love having his card for questions if necessary! Thank you Hayden! More

Thomas Bridges 5 stars, Ralph Yerkes 5 stars, and Paul Tsiolkas 5 stars. Worked with the aforementioned three and all were very professional. Working with these individuals made the purchase,setup, and Tsiolkas 5 stars. Worked with the aforementioned three and all were very professional. Working with these individuals made the purchase,setup, and deliverly go extremely smooth. More